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Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. A customer-centric supply chain is easier to say than implement.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Supply chain management is a multi-faceted process with many stakeholders and even more moving parts. New technology aims to make the supply chain more efficient, yet investing in the wrong technology further complicates productivity while hindering profitability. Here’s some research on this topic.

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Applause!

Supply Chain Shaman

Last week, I wrote about the evolution of supply chain planning. In my blog post, I commented on HOW little supply chain planning has changed in its twenty-year evolution. I, like other analysts, are stuck in the traditional software APS paradigm. I am part of the problem. 1) Kinaxis.

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Target Hires New Inventory Management Leader to Revamp Supply Chain

RFgen

According to a company press release, the big-name retail chain recently added Benjamin Cook , the former logistics and supply chain head at Apple, to its team. Cook’s first day was on July 24, 2016 in Minneapolis at the company’s headquarters. His experience makes him well qualified for the job.

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Target Hires New Inventory Management Leader to Revamp Supply Chain

RFgen

According to a company press release, the big-name retail chain recently added Benjamin Cook , the former logistics and supply chain head at Apple, to its team. Cook’s first day was on July 24, 2016 in Minneapolis at the company’s headquarters. His experience makes him well qualified for the job.

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Jaro Caban: “Establishing S&OP is a challenging journey”

Supply Chain Movement

Nine questions about the topics on the supply chain agenda of a supply chain professional. By Helen Armstong (Supply Chain Movement). It consolidated Cargill’s global animal feed production and strengthened its internal supply chain capacity for food production and processing.

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