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Say Customer Service and Mean It

Supply Chain Shaman

A well-defined customer-centric supply chain starts with a clear definition of the organization’s strategy to serve a well-defined customer requirement. Defining the strategy and executing the processes requires leadership and organizational alignment. A customer-centric supply chain is easier to say than implement.

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Good People Can Make A Difference In Outcomes

Supply Chain Shaman

Tired, I spent the day in San Jose. A sinus infection sounds very benign; but on this lovely day in San Jose, I was struggling. On my taxi rid into the inner-city of San Francisco, I relished the thought of a comfortable bed and room service in a four-star hotel. Silicon Valley is a magical place.

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This Week in Logistics News (September 23-27, 2013)

Talking Logistics

Wal-Mart Cutting Orders as Unsold Merchandise Piles Up ( Bloomberg ). The cost is a drop in the bucket compared to the $1 billion per year in sales growth the company has experienced the past three years due in part to its omni-channel fulfillment strategy. Oracle OpenWorld was held this week in San Francisco.

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Bristlecone Launches SAP Ariba Cloud Connection for Informatica Cloud Data Integration

Bristlecone

SAN JOSE, Calif. The new connector will simplify data integration, helping reduce complexity in the procurement process and improve the efficiency of supply chain operations for Informatica customers. . March 5, 2018 /PRNewswire/ — New Connection Simplifies Data Integration and Improves Supply Chain Efficiencies.

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Supply Chain and Logistics Conferences to Attend in 2016

Talking Logistics

Unfortunately, as I’ve written in the past, many companies still underinvest in talent and leadership development , and it’s among the first budget items they cut when cost pressures arise. Vendor Conferences (alphabetical order). Oracle : Oracle Value Chain Summit 2016 , January 25-27, San Jose, CA.