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Asking the Right Questions Is The First Step To Drive Supply Chain Excellence

Supply Chain Shaman

Using balance sheet data from 2011 to 2019, we chart companies’ progress by peer group on rate of improvement and performance in the metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC). The focus is not on who but on how to improve outcomes. Does functional ownership matter?

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My Lessons in Interviewing Supply Chains to Admire Award Winners

Supply Chain Shaman

The selection of metrics is based on prior work with Arizona State University to understand which metrics, in combination, correlate to market capitalization and price to book value. Five winners from this analysis are speaking at this year’s Supply Chain Insights Global Summit. Imagine Supply Chain 2030.

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Supply Chain Diagnostic: A Four-Step Process

Supply Chain Shaman

Lab work testing follows vital sign analysis. Here I share insights on how to get started using a four-step process. When I asked for an analysis of the customer service data with a root cause analysis, it was not available. Use the peer group analysis to establish realistic targets. It is a familiar ritual.

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The Coffee Pot Conversation That Will Not Happen

Supply Chain Shaman

He felt strongly that supply chain leaders knew how to drive supply chain excellence and needed a forum– or maybe two or three depending on the business model– to help them network and refine their approaches. I advocated a study, an analysis of market value. Driving Improvements in Supply Chain Excellence. I disagreed.

Gartner 198
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Is A Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

Supply Chain Shaman

The use of unstructured text mining, and sentiment analysis, to understand and listen to customer responses to products and services in near real-time. Analysis of the relative costs to serve customers and a data-driven process to reduce and manage costs at specific customers. Economic Vision of Supply Chain 2030.

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Think Differently. Drive New Outcomes. Let Us Help You Build A Guiding Coalition.

Supply Chain Insights

How does it help? Use our Metrics That Matter methodology to look at improvement and performance. Analyze your DNA against a peer group in the organizational analysis. Want to know what your customers value and how your organization’s performance delivers? How to keep up? How to Mobilize? Training.

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Food Waste: The World Can’t Afford It

Enterra Insights

They write, “The matter is even more urgent when considered alongside another UN analysis that tracks the problem further up the supply chain, and shows 14% of food production is lost before it reaches stores. Analysts from the Boston Consulting Group (BCG) estimate that, by the year 2030, 2.1 ”[4].