2020 Requires Big Wings and Feet
Supply Chain Shaman
OCTOBER 8, 2019
No metric should be measured in isolation, and functional metrics should be replaced with the balanced scorecard metrics shown in Figure 2. To maximize value—price to tangible book, functional metrics need to be reset to focus on reliability. Examples include first pass yield, schedule adherence, hands-free orders, orders shipped complete, and minimization of waste. 5 A Focus on Functional Metrics Throws the Supply Chain Out of Balance.