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ScottsMiracle-Gro Improves Distribution System in Sustainability and Customer Service

Supply Chain Network

By installing a warehouse in this region, the Company expects to improve its environmental footprint by reducing the number of miles traveled within its distribution network while also reducing costs and improving its customer service levels. Improve inventory turns at retail by reducing fertilizer order minimums.

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The Impact of the Coronavirus Crisis on Reverse Logistics

Enterra Insights

Carey School of Business at Arizona State University, writes, “The coronavirus has disrupted U.S. Retailers that have performed well in recent years have done so by providing a consistently high level of customer service, including fast, efficient delivery alongside a straightforward returns process.”[5]

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Reverse Logistics – What Happens to Stuff We Return?

Operations and Supply Chain Management

Last year, I attended a three-day conference in Las Vegas conducted by the Reverse Logistics Association, a trade group whose members deal with product returns, unsold inventories and other capitalist jetsam. Most online shoppers assume that items they return go back into regular inventory, to be sold again at full price. Zachary said.

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This Week in Logistics News (January 22 – 28)

Logistics Viewpoints

Canada made a similar move beginning January 15, and it has caused chaos for the country’s fruit and vegetable markets, with less inventory available leading to higher demand and prices. Some of these workers come from Mexico daily to jobs in places like Arizona and California for the production of leafy greens at this time of year.

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50 expert tips on logistics planning and strategy

6 River Systems

” — William Verdini, associate professor and chairman of the Supply Chain Management Department at Arizona State University’s Carey School of Business, as quoted in The Importance of Education in Supply Chain Management , Reliable Plant; Twitter: @NoriaCorp. This is just good customer service.

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Omni-Channel Supply Chains Are Changing Everything You Ever Learned in School…

Supply Chain View from the Field

This view of the supply chain is focused primarily on how we get inventory to the customer. He pointed out that the customer doesn’t care which division owns the inventory – they just want the product whenever and wherever they desire. Sales people like to be working with customers, not shipping stuff in boxes.

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Which Metrics Matter? Interview with Philippe Lambotte

Supply Chain Shaman

When I sat down to write the book, Bricks Matter, I believed that companies had used supply chain technologies to reduce operating margin and improve inventory turns. Resiliency: The pattern or reliability of results at this intersection of operating margin and inventory turns. I think of it as delivering on customer success.

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