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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

In supply chain management, it is widely accepted that holding enough finished goods inventory to fulfill every order is just too costly. The thinking goes that at some point, improving service levels means you are not adding inventory in a linear manner but rather exponentially. Ipsen also need to reduce their lead times.

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Kimberly-Clark’s Digital Transformation of Shipping

Logistics Viewpoints

Weisenberger is leading their digitally enabled shipping initiative, she works in distribution operations rather than transportation. This is one of the company’s first steps to their digital transformation in shipping. Hot loads” allow companies to run a lean supply chain while still meeting customersservice expectations.

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Outside-in Process Q&A

Supply Chain Shaman

The company aligns channel requirements with available donors and successfully drives bi-directional orchestration programs to manage the reverse bill of materials (red cells and plasma) and demand-shaping campaigns to drive the right donors to the blood drives based on inventory levels. Analyze inventory health.

Modeling 206
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Metrics that Matter: Customer Service

QAD

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Meeting Customer Expectations. Forecast Accuracy.

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7 Reasons Why You Should Reduce Inventory

SCMDOJO

Are you tired of dealing with excessive inventory levels that eat up your storage space, tie up your capital, and hinder your company’s growth? If so, then it’s time to consider the numerous benefits of reducing inventory. Inventories are designed to match customer(s) demand.

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Supply Chain Optimization for Consumer Packaged Goods Inventory

Logility

Managing consumer packaged goods inventory is challenging at the best of times, and it can be debilitating during times of local or international disruption. An advanced inventory planning and optimization solution allows these companies to set and maintain precise stock targets across a global network. Robust Inventory Management.

Modeling 130
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Segmenting Your Inventory by Gross Margin and Demand Variability

ToolsGroup

Gartner Research analyst Paul Lord has developed a thought-provoking approach (shown in the above diagram) for tailoring supply and inventory tactics to different inventory segments. Traditional ABC inventory models segment inventory into A, B and C categories based on annual consumption value. Lots of margin.

Modeling 197