Remove Customer Service Remove Inventory Remove Las Vegas Remove Supply Chain Software
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Five Reasons Why Are We Not Making Progress on Inventory Management

Supply Chain Shaman

The cheese on the puffs stains my hands like I feel that mis-guided past practices have indelibly colored supply chain practices. At the session, we discussed why companies have not made more progress on inventory management. Days of Inventory Pre and Post-Recession. IT View of the Current State of Inventory.

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Let the Design Begin…

Supply Chain Shaman

It was far a cry from the neon and glitzy hotels of Las Vegas where I am often speaking. The attendees were sitting on the edge of their seats to hear about the next release of Llamasoft software. Today, supply chain design has become a process all to its own. There are seven reasons: Customer Service.

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Reverse Logistics – What Happens to Stuff We Return?

Operations and Supply Chain Management

Last year, I attended a three-day conference in Las Vegas conducted by the Reverse Logistics Association, a trade group whose members deal with product returns, unsold inventories and other capitalist jetsam. Most online shoppers assume that items they return go back into regular inventory, to be sold again at full price.

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Data Optimization Is in the Spotlight at ICON

BlueYonder

ICON 2023 , the annual Blue Yonder customer conference held May 2-5, 2023, in Las Vegas, will address the most pressing challenges facing supply chain professionals today. The advanced technology solutions that enable near real-time monitoring, course-correction, and communication depend on data for their success.

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Supply Chain Management:Infosys team at Pulse 2012 - Day 2

Infosys Supply Chain Management

Sustainability Services. Technology Services. Engineering Services Enterprise Mobility. Outsourcing Services. Customer Service. Customer Service. AssistEdge – Customer Service Experience. Supply Chain Management. Management Consulting. Human Resources.

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Putting the WoW! Into Service Supply Chain

Supply Chain Opz

In the past, supply chain professionals are trained to handle the service issues through a planning of inventory , service level and after-sales operations. Since then, SERVQUAL has become a building block of the service research from the marketing perspective. However, the origin of CRM is pretty unclear.

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3 Tips for Placing the Customer at the Center of Your Hospitality Supply Chain

AFFLINK

Customers want what they want, and there should be a supply chain plan in place that supports those needs. But what happens when your hospitality supply chain isn’t flexible enough to provide for the customer? Customer preferences are even more particular now than they were nearly twenty years ago.