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Digital Path to Purchase Decreases Retailers’ Reliance on Holiday Shopping

Enterra Insights

More e-commerce orders mean a big increase in transportation requirements. Consumers are demanding faster shipping, better visibility and excellent customer experience from the places they shop. 5] Alex Achour, “ ‘Tis the Season to Make Sense of Seasonal Demand with Machine Learning ,” ToolsGroup Blog , 17 September 2019.

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My Take: E2open Buys Terra Technology

Supply Chain Shaman

As an analyst in the supply chain market for 15 years, I have written many articles on best-of-breed technology companies purchased by a larger company. In 2007-2014 Terra added inventory management, multi-tier demand sensing, transportation forecasting, and long-term forecasting. However, there are no sure bets.

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Q&A With Women Making a Big Impact in Supply Chain

ToolsGroup

Over time, I’ve been fortunate to work in groups where both men and women were well represented, and I’ve had excellent leaders who championed my career by giving me the freedom to chart my own path. The truth is women have long been underrepresented in supply chain leadership. Q&A with three inspiring women in supply chain.

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The Top 15 Retail Trends for 2022

ToolsGroup

Love it or hate it, daily necessities need to be purchased. Whichever reasons fuel the motivations of your target market, here are the top trends shaping how they’ll buy – and how you can stay front of mind and ahead of the competition. eCommerce Purchases and “The New Normal” Retail Categories. Data source: eMarketer.

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2018: What Will It Look Like?

Supply Chain Insights

Here are my predictions for 2018: Supply Chain Excellence as We Know It Is Redefined. Supply chain excellence definitions evolve as companies explore the Art of the Possible. Cryptocurrency is adopted for bifurcated trade (price and promotion) and transportation in emerging markets. Confluence of Technologies.

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ToolsGroup’s Support for Humanitarian and Environmental Initiatives Demonstrates its Core Values

ToolsGroup

BOSTON, April 6, 2021 – ToolsGroup, a global leader in supply chain planning software , is proud to support global humanitarian and environmental organizations including Unicef, the Ocean Cleanup, World Wildlife Fund, and Banco Farmaceutico Foundation. In January, the company launched the first annual ToolsGroup Green Race.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. When making purchase decisions, brands who demonstrate care for others can offer a competitive advantage.