The Top 15 Omnichannel Retail Trends to Watch in 2022
ToolsGroup
AUGUST 12, 2022
With Google reporting that omnichannel shoppers have a lifetime value that is 30% higher than those who only shop via one channel, getting your omnichannel strategy right is critical to creating a customer experience that drives profitability. . Inventory Visibility. Buy online and return in-store (BORIS).
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