The Role of Data Inaccuracy in Poor Omnichannel Experiences

Cerasis

Poor data quality and accuracy are two of the most significant risks to omnichannel experiences. Applying the wrong data can result in poor omnichannel experiences and tarnish your brand. Omnichannel Supply Chain

What Is an Omnichannel Warehouse?

Cerasis

An omnichannel warehouse is different from a traditional warehouse in that it handles incoming orders from online, brick-and-mortar, and all other possible channels. Therefore, an omnichannel warehouse is the only solution. The post What Is an Omnichannel Warehouse?

Meeting the Omnichannel Challenge

The Network Effect

The post Meeting the Omnichannel Challenge appeared first on The Network Effect. Consumer Goods Digital Supply Chain Retail Supply Chain Control Towers Supply Chain Management consumer good control towers omnichannel retail

What Exactly Is Omnichannel 2.0 and How Is It Different?

Cerasis

Omnichannel is a term frequently used in today’s modern supply chain management. Omnichannel capability is associated with getting product to the customer in any possible fashion, that is convenient for the customer. Supply chain leaders need to understand omnichannel 2.0

Omnichannel Grocery: The Current Climate (Part 1)

C3 Solutions

When Amazon bought Whole Foods in June 2017, grocery retailers took notice, and the race to omnichannel grocery fulfillment was on. Grocery shopping is the new frontier in e-commerce.

Implementing Omnichannel: How to Get Your Supply Chain Ready to Go Omnichannel

Cerasis

Omnichannel has been a buzzword in supply-chain circles for several years, but retailers that have invested in implementing omnichannel strategies have shown less than superior results, says Steve Dennis via Forbes. These problems show weaknesses and overlooked concerns when implementing omnichannel supply chain strategies. Customer service is the beginning, middle, and end of omnichannel strategies. Make Incremental Steps Toward Omnichannel.

5 Ways an Omnichannel Supply Chain Strategy Can Improve Customer Experience

Cerasis

The importance of an omnichannel supply chain strategy cannot be overstated. This means omnichannel supply chain success is key to at least 62 percent of shopping experiences. What’s Wrong With Omnichannel Supply Chain Strategy and Customer Service? Omnichannel Supply Chain

E-Commerce Shipping: Why Shippers Are Mastering E-Commerce to Go Omnichannel

Cerasis

The answer lies in developing omnichannel experiences for customers, unifying the online and brick-and-mortar experience into a seamless shopping journey. Unfortunately, shippers may overlook the biggest obstacle to omnichannel, developing effective e-commerce shipping practices.

Omnichannel In Manufacturing: Why Manufacturers Are Following Retailers to an Omnichannel World

Cerasis

The application of omnichannel in manufacturing primarily focuses on the collaboration between suppliers, or vendors, and distributors. To understand this relationship, we have to consider its driving forces, how it affects omnichannel experiences , and what it means for warehousing capabilities and capacity. Even if your suppliers and manufacturers have not yet required improvements benefiting omnichannel in manufacturing, this is going to happen soon.

Effective Warehouse Management in an Omnichannel World

Cerasis

An effective warehouse management strategy is key to staying competitive and meeting consumers’ expectations in the omnichannel world. To understand this paradox, warehouse managers need to understand the pitfalls of omnichannel warehouse management and how to develop a winning strategy. Twitter Facebook Google+ LinkedIn The post Effective Warehouse Management in an Omnichannel World appeared first on Transportation Management Company | Cerasis. Omnichannel Warehouse

Is Omnichannel Dead? Of Course Not…However, the Focus Is Now on Customer Experience in Omnichannel

Cerasis

Omnichannel has been a go-to plan for retailers since 2008, but it is changing. Omnichannel, as a word and strategy in retail, is shifting. According to Michael Jones via Forbes , the word, omnichannel, will go away in the coming years as retailers move to become hyper-focused on what customers want, need, and find useful while shopping. So, Omnichannel Is Not Dead? Omnichannel is more of a misnomer now. Omnichannel is shopping. Omnichannel

5 Key Supply Chain Technologies Needed to Go Omnichannel

Cerasis

More companies are actively engaging with consumers in search of the ultimate omnichannel sales experience as the strength of online sales increase, reports Supply Chain Quarterly. Unlike traditional supply chains, omnichannel supply chains rely on the successful integration and application of data, process standardization and high-tech tools to ensure a seamless flow of information and products. The first toward implementing an omnichannel supply chain strategy is automation.

How Walmart Just Bested Amazon in the E-Commerce Channel Utilizing an Omnichannel Return Strategy

Cerasis

Amazon began looking into brick-and-mortar storefronts, hoping to capture a new slice of the omnichannel pie. Walmart has a different approach, and in several ways, Walmart is positioning itself to best Amazon in e-commerce through an innovative, omnichannel return strategy.

What is Omnichannel?

The Network Effect

One concept that has evolved rapidly is omnichannel. The evolution of omnichannel has occurred as a result of learning more and more about the implications of what began as a relatively simple concept. These multiple meanings of omnichannel result in confusion and misunderstanding.

Differences between Omnichannel & Omnichannel 2.0

Supply Chain 24/7

Unlike the original definition of Omnichannel, Omnichannel 2.0 is about bringing the entire enterprise together, not just enabling support within legacy systems for an omnichannel approach, retailers and supply chain leaders must increase proficiency across all channels, engaging with consumers and personalizing the shopping experience

Omnichannel Counterpoint: Anti-Omnichannel Supply Chain Strategies

Veridian Solutions

According to Fred de Gombert via Forbes , omnichannel is expected to continue affecting global supply chains and driving change throughout the industry. Anti-Omnichannel Supply Chain Strategies Increase Risk to Your Business . Omnichannel Supply Chain Strategies Are Inevitable.

[Video] How Supply Chains Must Evolve For Omnichannel

Loftware

In the retail industry, businesses are seeking to attract customers with omnichannel strategies. Retail omnichannelBy offering a seamless shopping experience in stores and online, retailers hope to expand their audience.

Omnichannel Vs. Multichannel Supply Chain: What’s the Difference?

Cerasis

In supply chains, omnichannel solutions are often used interchangeably with multichannel solutions. However, understanding the elements of omnichannel vs. multichannel supply chain is essential to maximizing profit margins in a tightening economy. What Are Omnichannel Supply Chains? Omnichannel supply chains are like multichannel supply chains in respect to serving consumers across different channels.

The Role of Data Inaccuracy in Poor Omnichannel Experiences

Veridian Solutions

Poor data quality and accuracy are two of the most significant risks to omnichannel experiences. Applying the wrong data can result in poor omnichannel experiences and tarnish your brand. Data Inaccuracy Contributes to Poor Omnichannel Experiences. Big Data OmniChannel

E-Commerce Continues to Add Focus on Omnichannel Supply Chain Strategies: Projections for 2018 Demand Continuous Improvement

Cerasis

Omnichannel supply chains are increasing in complexity and prevalence for good reason. As 2018 progresses, Warehouse Managers need to understand the risk of not going omnichannel, why demand is increasing, and a few tips to meet such demands.

The Future of the Omnichannel Retail Supply Chain

The Network Effect

It depends a lot on where the retailers are, but if you’re a store-based retailer, the largest opportunity is to leverage that store base for a true understanding of omnichannel. Omnichannel, speed of delivery, customer centricity, selection, those are the opportunities today.

Omnichannel Operations Benefit from Cognitive Computing

Enterra Insights

The editorial staff at Supply Chain Digest (SCD) note, “The omnichannel world brings many opportunities — and challenges. Combine omnichannel commerce with the power of digitization, and a whole new world of insight into customer behavior can emerge.”[1] ” The digital path to purchase and the rise of omnichannel operations has implications up and down the supply chain. Downstream omnichannel challenges. Upstream omnichannel challenges.

Addressing Omnichannel Fulfillment Challenges

Enterra Insights

Google the term “omnichannel” and you are likely to find as many articles about the challenges associated with omnichannel fulfillment as you are about the importance of omnichannel operations for the future of retail. For example, Joe Skorupa ( @joeskorupa ) writes, “Omnichannel fulfillment is an essential retail function and yet few retailers claim they do it well. Fulfillment is the back half of the omnichannel operations story.

Is Seamless OmniChannel Possible? How to Avoid Supply Chain Technology Hiccups

Cerasis

Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true. This naturally creates a large pool of data, and 3PIs have the technology to leverage this data to build and improve omnichannel supply chains.

Why OmniChannel Solutions are Needed in Shipping & Logistics to Meet Consumer Demand

Cerasis

E-commerce and omnichannel solutions are rapidly becoming the next frontier in the use of the Internet of Things and better order fulfillment processes. E-Commerce & OmniChannel Solutions Continue to Drive Competition. With the e-commerce and omnichannel industry set to grow by 9.69

What Does Reinventing Retail in an Omnichannel World Mean?

Veridian Solutions

The debate over the best way to embrace omnichannel continues, and retailers that wish to survive need to evolve. They must begin reinventing retail in haste, including understanding omnichannel challenges and follow a few best practices to reinvent retail for omnichannel success.

Omnichannel Operations Remain Frustrating

Enterra Insights

The post Omnichannel Operations Remain Frustrating appeared first on Enterra Solutions. While moderating a panel discussion earlier this year on the subject “The Science and Art of Modern Retail,” Lauren Sherman … Continued.

Omnichannel Retail Q&A from the 2015 Supply Chain Leadership Forum

The Network Effect

Choices must be made with respect to Crossborder, Omnichannel, Customer Centricity, and Final Delivery. Below is part two which is based on the Omnichannel section of my keynote. Forum Attendee: Why should supply chain professionals be concerned with Omnichannel?

Omnichannel Supply Chain Metrics: What Should Supply Chain Leaders Measure?

Cerasis

But, how do supply chain leaders and managers ensure their omnichannel supply chain is working. The answer lies using these omnichannel supply chain metrics to carefully track and improve operations continuously. Rather than referring to each channel when speaking about the omnichannel supply chain, it is easier to think of each channel as segmenting your inventory, explains Ben Ames of DC Velocity. Other Critical OmniChannel Supply Chain Metrics to Track.

Antiquated IT outmanoeuvres omnichannel for retailers

Supply Chain Movement

Outdated IT structures create the most challenges for retailers on their way to Omnichannel. This was clearly indicated based on surveying retailers in the Omnichannel Status Report 2016 compiled by Arvato in cooperation with Salesforce and the WHU – Otto Beisheim School of Management.

Omnichannel Operations are the New Retail Standard

Enterra Insights

The past holiday season solidified the importance of omnichannel operations in the retail sector. Myerson ( @Paul_A_Myerson ), a supply chain instructor at Monmouth University, notes, “An omnichannel retail strategy provides a consistent shopping experience across different channels and devices, requiring your supply chain to offer a smooth, positive experience for customers — no matter where and how they interact with your brand.”[1] ” Omnichannel 2.0.

Omnichannel Operations and the Retail Apocalypse

Enterra Insights

”[1] A significant part of that redefinition involves omnichannel operations. Adam Robinson, a marketing strategist at Cerasis, bluntly states, “An omnichannel retail strategy is the new norm in today’s supply chains.”[2] 2] Omnichannel operations involve a retailer looking at ways potential customers might desire to purchase their products (e.g., 3] Omnichannel operations may be simple in concept but they are difficult to implement.

[Infographic] Modern Retail Supply Chains: Why Investment in Omnichannel Is Rising

Cerasis

While this is the primary force behind omnichannel investment, modern retail supply chains are also investing for these top reasons. This is also a requirement of omnichannel supply chain strategy too. Walmart Is Ramping up Investment in Omnichannel.

Omnichannel is all about the Customer

Enterra Insights

Omnichannel operations were supposed to be traditional retailers’ solution to the Amazon challenge; but, many retailers and manufacturers have struggled to master the concept. Jones bluntly wrote, “The omnichannel approach that retailers once took is dead.

An Interview with an Expert on Omnichannel Supply Chain Management

Cerasis

Editor's Note: This is a guest blog by Our friend Mark Lerner with Bringg where he discusses Omnichannel and Supply Chain with Chuck Intrieri. So that's Omnichannel - that's all channels, versus eCommerce, which has to do with document handling. So those are three different things: Omnichannel, eCommerce, and supply chain EDI. There are very few people out there whose experience in a particular industry spans both sides of a shifted paradigm.

Optimum Omnichannel Inventory Control

Unleashed

Omnichannel retail is certainly where it is at, however it is not without its own challenges which must be overcome for long-term business success. Therefore, managing omnichannel inventory is extremely important for preserving the bottom line, increasing profits and keeping those shareholders happy. Let us dive in and consider some of the obstacles to flawless omnichannel inventory management. Methods to implement for optimum omnichannel inventory control.

5 Best Practices in Omnichannel Customer Service!

Supply Chain Game Changer

Top of mind for customers is swift and consistent support–hence the rise of omnichannel customer service. Businesses providing omnichannel customer service have made the lives of consumers easier while improving profits for themselves. Subscribe Here! Email Address.