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Procurement Analysis: a Game Changer for Purchasing Strategically

Precoro

With the global market expansion and deepening supply chain complexity, the roles of procurement leaders have evolved from tactical to strategic. Nowadays, procurement departments not only focus on the day-to-day buying operations but also search for the most efficient ways to go about them. How often do purchases happen?

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Can Artificial Intelligence Provide a Genuine Customer Experience?

Enterra Insights

Blair Pleasant ( @blairplez ), President and Principal Analyst of COMMfusion, reports contact centers are turning to AI to assist both agents and consumers. ” However, she reports that the human touch remains an important part of customer service. ”[3]. ” Personalization is also a form of acknowledgement. .”[5]

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9 Critical ERP Features for Discrete Manufacturers

OptiProERP

Suppliers can log into a portal to see purchase orders at any time, and the supply chain module can monitor how suppliers are performing. Managers can also take a look at the effectiveness of the supply chain with reports on key performance indicators. Job Costing. Analytics and Business Intelligence. Quality Management.

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Customer Experience and the Human Touch

Enterra Insights

Today, with more consumers than ever taking the digital path to purchase, customer service is often an on-line-only experience. Marketing expert Tom Martin ( @TomMartin ) reports, “In 2018, PwC research found that 82% of U.S … AI-generated templates can simplify knowledge base updates. ”[1].

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Claritum hosts KTP Management Committee meeting

Claritum

Claritum Article - Procurement Blog. Bath, UK (6th November, 2019) – Claritum hosts KTP Management Committee meeting. The committee that oversees the Knowledge Transfer Partnership (KTP) between Bristol University and Claritum met this week at the Claritum offices. Claritum’s focus on AI in Procurement.

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How to Get Your Purchasing Group Out of Chaos Mode

EC Sourcing Group

The majority of purchasing managers that contact me operate in chaos mode and want a roadmap out. Driving efficiency in sourcing and supplier management are common goals in purchasing and procurement. I will share some of the benefits to be gained with the right purchasing platform for your consideration.

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How Ridgeline Discovery Reduced Invoice Processing Time by 90% in a Month

Precoro

Andrew Jefferson, COO at Ridgeline, and Isabel Göller, Finance Manager, were kind enough to share their experience optimizing the purchasing process using the Precoro procurement solution. Ridgeline's Initial Procurement Process. As Ridgeline was a start-up business, its procurement process was initially manual.