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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

At the Supply Chain Global Summit 2018 , Francois discussed the impact of digitalization, Industry 4.0, and L’Oréal’s approach to business that has allowed the company to continuously rank as a Supply Chains to Admire winner for four consecutive years. Supply Chains to Admire Methodology.

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Holding Ourselves Accountable for Business Results

Supply Chain Shaman

As a guest writer for Forbes, public relations firms constantly pepper me with requests to speak to technologists boasting of having answers to improve supply chain resilience. I strongly believe that historical supply chain practices are not the answer. They need to evolve to help today’s supply chain business leader.

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Provoking the Industry to Move Past Incrementalism

Supply Chain Shaman

Or agreement on the definition of supply chain excellence. Sometimes, even the definition of a supply chain is not clear. As a result, functional excellence anchors action. The focus is on digitization—automating today’s processes—versus rethinking process excellence based on the art of the possible.

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Who Should Be In The Winner’s Circle?

Supply Chain Shaman

When Gartner purchased AMR Research in December 2009, the methodology became the Gartner Supply Chain Top 25. The methodology did not include a peer group analysis, and I strongly felt that chemical, retail, and telecommunications companies should not be compared in the same analysis. The reason? The result?

Gartner 235
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Collaboration? When It Comes to Cash-to-Cash, We Don’t Know How to Walk the Talk

Supply Chain Shaman

If the word collaboration was listed on a card as a drinking game at supply chain conferences, we would be drunk at many. While we speak of collaboration, the focus is on driving enterprise results not value in value chains. Cash-to-Cash Metrics. Here I share perspective on cash-to-cash abuse. I am troubled. My takeaway?

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Stories of Supply Chain Leadership: An Interview with Joan Motsinger of Seagate

Supply Chain Shaman

Many companies talk about Supply Chain Excellence, but most leaders struggle to define it. One supply chain leader, in a discussion last week, likened supply chain excellence to fitness. He felt that supply chain excellence was analogous. His reasoning? We want to help.

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Writing: Working on My Book

Supply Chain Shaman

Supply Chain Leader. Interview for Metrics That Matter. My kitchen table is piled high with interviews for the upcoming book, Metrics That Matter. I loved the quote that I captured today in my interview (see above), and I have enjoyed interviews with supply chain leaders like Peter Gibbons.