Executing Customer-Centric Supply Chain Strategies

Supply Chain Shaman

Included in this post is Cummins’ digital award for the 2016 Supply Chains to Admire. I want to understand why some companies outperform on the Supply Chain Metrics That Matter while others do not. The Customer-Centric Supply Chain Strategy needs both.).

Key Ingredients to Formulating a Winning Supply Chain Strategy in the Process Chemical Industry


Process manufacturers face a highly complex supply chain challenge. There are several key ingredients in formulating a winning process manufacturing supply chain. Aligning and integrating key performance metrics across the extended supply chain can be difficult.

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26 supply chain pros reveal the single most effective way to create a winning supply chain strategy

6 River Systems

With new supply chain innovations , trends in logistics technology and advancements like automated robots making a big impact on operational efficiency, it seems that supply chain optimization is within reach for more companies than ever before. Supply 3.

5 Ways an Omnichannel Supply Chain Strategy Can Improve Customer Experience

Veridian Solutions

The importance of an omnichannel supply chain strategy cannot be overstated. According to Randy Strang of Supply Chain 24/7, a survey of the most important parts of a shopping experience found customers’ expectations are more than meets the eye. This means omnichannel supply chain success is key to at least 62 percent of shopping experiences. What’s Wrong With Omnichannel Supply Chain Strategy and Customer Service?

Supply Chain Metrics: Make Sure They Are Aligned with Your Strategy!

Supply Chain View from the Field

Many people are talking about Key Performance Indicators, Metrics, Analytics, and other indicators of performance. The importance of selecting the right metrics or “measures” as I prefer to call them, is critical as we all know that metrics drive behaviors. Rather then selecting a plethora of meaningless metrics, it is always better to focus on a critical few, and select them wisely. Step 2 – Develop Metrics and Data Sources.

Training for the Next Triathlon. Insights for You?

Supply Chain Shaman

I see a lot of parallels in the training that I did for the triathlon, and the work that I am doing on financial ratios with Abby Mayer on my team at Supply Chain Insights. Abby and I are writing an e-book on Supply Chain Metrics that Matter.

Building a Triple A Supply Chain: Ten Tactics That Work

Supply Chain Shaman

” Here is an excerpt from the article: “…it isn’t by becoming more efficient that the supply chains of Wal-Mart, Dell, and Amazon have given those companies an edge over their competitors. First, great supply chains are agile. Buffer strategies.

Book Review - Supply Chain Transformation: Building and.

Supply Chain Opz

Book Review - Supply Chain Transformation: Building and Executing an Integrated Supply Chain Strategy. How should a company formulates sound supply chain strategy ? Roadmap to Supply Chain Transformation. NAVIGATE. Basics.

The Supply Chain Team’s Impact on Capital Projects


The supply chain function impacts a company’s financial performance through improved operations in several areas of the business. Another major contributing factor is the lack of understanding of supply constraints early in the projects planning.

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Forget the Supply Chain of 2020. Here are 3 Things That Supply Chains Need Today.


From talks of an autonomous supply chain, a robotic takeover, drone deliveries in 30 minutes or less; the future of supply chain management presents businesses with the opportunity to transform their processes into a competitive advantage.

How Cognitive Learning Changes the Game in Supply Chain


But what is a cognitive supply chain model and where does it fit into all this? Simply, a cognitive supply chain model utilizes machine learning, which is a type of artificial intelligence that has been merged with advanced analytics.

Public Markets Reward Supply Chain Alignment

Supply Chain Shaman

Today, I am proud to launch the Supply Chain Index. It is my hope that the readers of this blog will take time to either join us today to listen to the launch of the Supply Chain Index on our webinar or listen to the replay. (We Supply Chain Performance Matters.

Supply Chain Scope: New Study Shows Rise in US Inventories; California Estimated to Improve Freight Efficiency by 25% in 2030


This and much more, in your Monday supply chain briefing from Arkieva. Supply Chain News. Supply Chain Strategy. Is Integrated Supply Chain Planning Rubbish? Source: Supply Chain Shaman. Source: Arkieva Supply Chain Blog.

Sales Can Use RACI Charts to Understand Procurement… and vice versa!


Understanding the governance structure and the procurement relationship with business unit stakeholders can provide important insights that can lead to more successful sales strategies. Third, it can lead to important insights on business priorities and critical success factors, that can lead to the right operational metrics that become important during the contracting cycle. RACI Charts have been around for years, yet are often discounted.

New Survey Says Alignment of Supply Chain and Business Strategies Is Critical to Success

Creating Supply Chain Excellence

RALEIGH, NC, April 15, 2014 — Is it important to connect your supply chain strategy with your business strategy? According to a recent survey by Tompkins Supply Chain Consortium, nearly 80 percent of participants agree. About Tompkins Supply Chain Consortium.

Data is the Real Gold At the End of the Rainbow for Contract and Spend Management Systems


Contract analytics can provide a summary view on performance and pricing deviations, risks, statistics (expiry, renewal and pending), procurement and sales metrics. Contract data is the real ROI behind the adoption of these systems, as this data becomes foundation for application of artificial intelligence systems, that will lead to even more interesting and useful applications for supply chain management.

Assessing the True Return of Procurement Transformation on Total Shareholder Return: A Tough Proposition


Moreover, a “snapshot” assessment will generally not consider the consistency to which supply chain processes are deployed. Note our earlier comment that the types of metrics being used to assess procurement at each stage are indeed a characteristic of how far along the organization is in its transformation!) This is because TSR is a function of many different environmental factors, that span many functional strategies outside of procurement.

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More Insights on Deploying the Digital Supply Chain


On the second day of our executive focus group on the LIVING Supply Chain, the group took the opportunity to share insights regarding the emerging trends in the future of supply chains, with a focus on digitization, development of analytics and a focus on emerging technologies. The vision of the “LIVING” Supply Chain was shared, and the idea behind development of a centralized control room with commonly shared KPI’s was discussed.

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4 Common Supply Chain Cost Blowouts

Logistics Bureau

Whatever your supply chain role might be, monitoring and controlling costs is almost certain to be an important area of responsibility for you. However, when you’re busy with the day-to-day activities of keeping materials moving and fulfilling customer orders, it’s not difficult for increases in operational expenditure to go unnoticed until before you know it, you’re dealing with one or more supply chain cost blowouts. An Upcoming Free Supply Chain Webinar.

Caterpillar BCP Tour opens up executive eyes to “Big Iron” supply chains


Over the course three days last week, a group of executives from a variety of different companies came together to share ideas and thoughts on the future of supply chain. In these visits, executives had an opportunity to see for themselves the evolution of supply chain at work, and share in touching and feeling the products, meet executives, and learn from one another. The number one metric at CAT is Parts Per Million.

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Riva Krut, Chief Sustainability Officer from Praxair, discusses sustainable productivity

Supply Chain View from the Field

Riva emphasized that “We need to create metrics that we have intention to follow. And the metrics we care about deeply include zero waste on all our sites. We want a metric that leads to business value – and a leading indicator of business value. ” Supply Chain Strategy Sustainability Riva Krut spoke at NC State today, and shared the exciting story of sustainable productivity at Praxair.

UPS Executive Shares Insights on Total Cost of Ownership in the Electronics Supply Chain

Supply Chain View from the Field

What are the metrics used to measure performance is part of the contract terms, especially around on-time service commitments. It took UPS years to develop the China-global electronics market supply chain, and we were not very profitable during the early years. BRIC Supply Chain Global Distribution Global Supply Chain Inventory Management Retail Logistics Strategic Cost Management Supply Chain Management Supply Chain Strategy Supply Chain Systems

The Value Network, Optimization & Intelligent Visibility

Supply Chain Action Blog

The supply chain is more properly designated a value network through which many supply chains can be traced. If each node in the value network makes decisions in isolation , the potential grows for the total value in one or more supply chain paths to be less than it could be. . Analytics Decision-making Uncategorized optimization Supply Chain Strategy

Novo Nordisk: A Story of a Supply Chain Leader

Supply Chain Shaman

Each year at Supply Chain Insights we study performance and improvement of companies in each industry. Understanding What Drives Supply Chain Excellence. Esra leads international supply chain operations in over 140 countries. Research on Supply Chain Finance.

‘The Johnny Tightlips’ and Two Other Popular Approaches to Supplier Relations

Supply Chain Cowboy

Unless you have most of the power in a supply chain, it’s unlikely that your suppliers will sacrifice much for you. Because they’re higher up the chain, they bring valuable insights about what efforts they’ve seen previously work or not. Share your thoughts in a comment , and be sure to check out our recent podcast where we talk with the former VP of Operations at Skullcandy about vendor relationships and metrics.

The Secret to Successful Enterprise Strategy? Always Include Supply Chain Management

Supply Chain Opz

In this guest commentary, John McKeller , senior lecturer for the Wisconsin School of Business Grainger Center for Supply Chain Managemen t at the University of Wisconsin-Madison, explains four key considerations for successfully integrating a firm’s strategy with supply chain management.

Implementing Omnichannel: How to Get Your Supply Chain Ready to Go Omnichannel


Omnichannel has been a buzzword in supply-chain circles for several years, but retailers that have invested in implementing omnichannel strategies have shown less than superior results, says Steve Dennis via Forbes. These problems show weaknesses and overlooked concerns when implementing omnichannel supply chain strategies. WHITE PAPER] The Top Supply Chain Trends that Will Impact Supply Chain Management in 2018.

Defining and Implementing an Effective Transportation Strategy

Talking Logistics

In the first episode of this educational series focused on the link between transportation management and supply chain excellence, Chris Timmer of LeanLogistics (a Talking Logistics sponsor) outlined the attributes of a strong transportation management foundation and how to build it. Transportation strategy is the second component, and that’s focused on positioning transportation to support your supply chain strategy (i.e.,

Building a Strong Transportation Management Foundation

Talking Logistics

Building a strong transportation management foundation is a critical pre-requisite for companies to execute their supply chain strategies and achieve their growth and financial objectives. In this first episode of an educational series focused on the link between transportation management and supply chain excellence, Chris Timmer from LeanLogistics outlines the attributes of a strong transportation management foundation and how to build it.

Multi-Industry Supply Chain Challenges


by Alexa Cheater Our own Trevor Miles , VP of Product Innovation and Thought Leadership, had the chance to sit down with Bob Ferrari of Supply Chain Matters to talk about multi-industry supply chain challenges.

Why It Matters

Supply Chain Shaman

As I work with companies, I often contrast the strategies, approaches and outcomes within a peer group. They were unclear on their supply chain strategy and the role of supply chain planning. It cannot be about singular metrics.

Why Do We Forget to Define Supply Chain Excellence?

Supply Chain Insights

This past month I attended our Supply Chain Insights Bootcamp training led by Lora Cecere in Philadelphia and facilitated the first course of a Cross-Company Academy training, End-to-End Supply Chain Orchestration. End-to-End Supply Chain Maturity Stages.

How Do You Define Your Supply Chain Challenges?


by Andrew Dunbar Google “Top 10 supply chain challenges” and you’ll find 44 million different opinions on the biggest issues our industry faces today. I like the approach recommended by Peter Bolstorff, a Supply Chain Council Executive Director with APICS.

Study Shows Two-Thirds of Companies Yet to Execute Digital Transformation in Supply Chain Planning


New survey finds that most companies are still formulating and gaining support for a digital strategy, with fear of change and data challenges as leading roadblocks. . This enables them to automate supply chain processes, increase service, and free up working capital.”.

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Are you a supply chain superhero?

DELMIA Quintiq

At a recent conference, I was asked how to deal with corporate power dynamics when supply chain is not an equal-partner organisation. This made me think: “What superpowers would supply chain executives love to have?”. What would your supply chain superpower be?