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Not So Happy Returns This Post-Holiday Season

Enterra Insights

The staff at Wired magazine notes, “Everyone returns a gift or an impulse purchase now and then. Today’s consumers take a lot of factors into consideration when they make a purchase — including product availability, price, delivery dates, and return policies. of all merchandise purchased in the U.S. ”[2].

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Surviving an Economic Downturn in the Retail Sector

Enterra Insights

Although the economy has proved remarkably resilient, there are so many unknowns at play that no one can predict what future economic conditions might be. Having said that, few if any economists are predicting a bright, short-term future. She explains, “There are signs that shoppers may be running out of gas. .”[3]

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How Consumer Behavior is Changing

Enterra Insights

He drew that conclusion from recent surveys and an interview with Shalabh Shalabh, Chief Growth Officer at LatentView Analytics. Consumers are using new channels. “The first [trend],” Shalabh states, “is that a large consumer block is buying the same products but using new channels. . ” Footnotes. [1]

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This Week in Logistics News (December 9 – 15)

Logistics Viewpoints

We also saw a lot of technological advances in transportation, warehousing, supply chain planning, robotics, and last mile delivery, just to name a few. Same-day delivery is at the top of shoppers’ wish lists this holiday season, as Target’s CEO Brian Cornell said more consumers are waiting until the last minute to make purchases.

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7 Steps to Avoid Returns in Ecommerce

Vinculum

As a result, customers are more likely to return items they purchase online, as they cannot ensure the items they order will fit. It will require inventories to be visible and demand to be predicted for intelligent returns. In December, a shopper in New York might buy a bathing suit for a trip.

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Trends 2022: Grocery

Enterra Insights

Grocery industry journalist Sam Silverstein ( @SilversteinSam ) reports, “Shoppers expect to spend an average of $611 per month on groceries [in 2022], an increase of about $79, or nearly 15%, over their projected food budgets for 2021, according to a consumer survey conducted by accounting firm KPMG.”[3] Significant Labor Shortages.

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