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Measuring Up?

Supply Chain Shaman

” The journey for value requires a clear definition and analysis of what is possible. The supply chain is a complex system with finite, and non-linear relationships between supply chain metrics that drive balance sheet results. We find that companies can improve one, but not two of the metrics. A Look at History.

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Don’t Perpetuate the Hoax of the Gartner Top 25

Supply Chain Shaman

Hoax definitions – to trick into believing or accepting as genuine something false and often preposterous. To measure improvement, performance needs a clear definition. They want to drive supply chain excellence; but today, the definition is not clear. Leaders need to balance a portfolio of metrics. Reflection.

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Who Should Be In The Winner’s Circle?

Supply Chain Shaman

When Gartner purchased AMR Research in December 2009, the methodology became the Gartner Supply Chain Top 25. The first step was to charter a research project with the Arizona State University statistics department to analyze which combination of metrics drives the highest market capitalization. The result? The reason?

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Three Lies and a Truth

Supply Chain Shaman

We are trying to understand how supply chain leaders have raised the bar at the intersection of these four sets of metrics on the supply chain effective frontier. I also believe that it is because the organization is not incented to manage cash-to-cash metrics. It is the definition of the “supply chain organization.”

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New Bookends: The Tale of Supply Chain Global Leaders in Consumer Products

Supply Chain Shaman

Definition. In the selection of time frames to analyze, we look at the long-term view including the recessionary period of 2006-2009, the post recessionary period of 2009-2014 and the more recent time period of 2011-2014. Overall Results on the Supply Chain Metrics That Matter. Procter & Gamble. Kimberly-Clark.

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The Digital Supply Chain: Making The Leap With A Ball and Chain

Supply Chain Shaman

Let’s start with a definition. Used from the 17th century until the late mid-20th century, a ball and chain found in 2009 in the United Kingdom from the 17th century was an 18 pound ball six inches in diameter. By definition, it is not outside-in. It is hard to jump when with a ball and chain. Let me explain.

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Redesign to Improve Value: A Case Study of a Supply Chain Leader

Supply Chain Shaman

One of my favorite interviews on this topic, that I recently completed for my upcoming book Metrics That Matter , was with Amway’s Chief Supply Chain Officer George Calvert. Service level is our most important metric. Reliability in both of these metrics is critical. Our activities are broad.