Redesign to Improve Value: A Case Study of a Supply Chain Leader
Supply Chain Shaman
JUNE 21, 2014
One of my favorite interviews on this topic, that I recently completed for my upcoming book Metrics That Matter , was with Amway’s Chief Supply Chain Officer George Calvert. In prestige beauty and nutritional supplements, the cost to ship the product is minuscule. Service level is our most important metric.
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