Remove 2025 Remove Customer Service Remove Eliminating Excel in Purchasing Remove Procurement Analytics
article thumbnail

The Top 15 Retail Trends for 2022

ToolsGroup

Love it or hate it, daily necessities need to be purchased. Whichever reasons fuel the motivations of your target market, here are the top trends shaping how they’ll buy – and how you can stay front of mind and ahead of the competition. eCommerce Purchases and “The New Normal” Retail Categories. Data source: eMarketer.

article thumbnail

It’s Easy for Customers to Leave the Digital Path to Purchase

Enterra Insights

Thanks to smartphones, the digital path to purchase has become the preferred consumer journey in the United States. Although the digital path to purchase opens new avenues to reach potential customers, it’s a path easily abandoned if consumers have a bad experience. A Path easily Abandoned. ”[4].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Digital Transformation Helps with Corporate Alignment

Enterra Insights

There is no consolidated system for accessing all the information related to business operations, which can lead to erroneous reporting and missed opportunities.” They explain, “Rather than heavily concentrating sourcing and production in a few low-cost locations, companies will build more redundancy into their value chains.

Columbus 100
article thumbnail

AI in eCommerce: Benefits, Use Cases, and Risks

Unleashed

Shoppers can now enjoy more personalised buying journeys, as merchants make it faster and easier to find the products that they’re most likely to purchase. Goods are being produced, procured, and delivered more efficiently with reduced costs. Artificial intelligence (AI) is changing the game for online businesses.

article thumbnail

What is Click and Collect? (Infographic)

Supply Chain Game Changer

This hybrid model marries the digital and brick-and-mortar retail experience for a seamless and streamlined customer transaction. It is also sometimes known as “buy online, pick up in store”, or BOPUS for short. In the UK, the click and collect model is particularly popular with experts predicting that usage will double by 2025.

article thumbnail

The Impact of Demand Volatility and a Changing Technology Landscape on European Supply Chains

AIMMS

A recent report by the ACE European Group identifies supply chains as of the biggest sources of concern for European businesses today. On the other hand, there is a rising need for smarter and more flexible tools as well as more staff with analytical capabilities. Is analytics playing a role in innovation?

article thumbnail

Is Technology Killing Supply Chain Management?

Enterra Insights

Lyall, Mercier, and Gstettner note, “With a digital foundation in place, companies can capture, analyze, integrate, easily access, and interpret high quality, real-time data — data that fuels process automation, predictive analytics, artificial intelligence, and robotics, the technologies that will soon take over supply chain management.”