America Customer Service Eliminating Excel in Purchasing Freight 
Supply Chain Shaman
JANUARY 8, 2014
. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Which metrics do you think matter to supply chain excellence? What have you learned?
Operations and Supply Chain Management
FEBRUARY 28, 2024
Swimsuits and dresses for weddings—you never buy just one,” says Joanie Demer, co-founder of Krazy Coupon Lady. People who buy portable generators during weather emergencies use them until the emergencies have ended, and then those go back too. Brick-and-mortar stores also allow shoppers to return unwanted purchases.
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The Logistics of Logistics
NOVEMBER 6, 2023
Customer service: Amware Fulfillment provides excellent customer service to both its clients and their customers. Inventory management: Amware Fulfillment helps clients track their inventory levels and make sure they have the right products in stock at the right time. The Greenscreens.ai The Greenscreens.ai
Logistics Viewpoints
MARCH 6, 2023
GEON Performance Solutions purchases plastic pellets and add plastic compounders to make products of different strength, resilience, and flexibility. Ideally, IBP adds a stronger financial perspective to the process that in theory optimally balances customer service with profitability and even cash flow.
Unleashed
MAY 19, 2020
Customer service. How many late deliveries to customers? Sales forecasting, customer service and sales order management. Don’t purchase any supply chain solution that is not Cloud or SaaS based. Don’t buy any solution from a supplier that has no brewing sector experience. How many product returns?
Supply Chain Opz
NOVEMBER 9, 2014
Reducing lead times from suppliers can help turn inventory faster, freeing up cash and ultimately satisfying customers. Misalignment of actions due to a poor relationship fit means the supplier has other, more important customers and the supplier''s actions will be influenced more by those customers than you.
Supply Chain Shaman
MARCH 21, 2022
The Normalcy Index calculated weekly by the Economist projects that North America is 67% of the way back to normalcy from COVID, but globally, it is lower at 50% with many flare-ups. Deaths in Hong Kong are at a record level as COVID outbreaks slow freight at Shenzhen and Qingdao ports in China. bound Chinese exports– is open.
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