Supply Chain Shaman

JANUARY 8, 2014

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” My kitchen table is piled high with interviews for the upcoming book, Metrics That Matter.

Procurement Analytics 259

Procurement Analytics Manufacturing Procurement Metrics Procurement Solutions 259

Supply Chain Shaman

FEBRUARY 18, 2021

Initially, the output was published to procurement to design strategic buying strategies. More and more cargo shifted to ocean transport until the container imbalances resulted in issues with “rolling the freight” from ship to ship despite confirmed bookings. Customer service is red. Next Steps.

Supply Chain Planning Software 278

Supply Chain Planning Software Supply Chain Design Software Supply and Demand Procurement Analytics 278

Talking Logistics

OCTOBER 31, 2018

With fewer people unemployed, more money is circulating around the economy and consumers can purchase more goods. This means that there is an increased need for transportation as shoppers buy more and more items. Consumers are demanding faster shipping, better visibility and excellent customer experience from the places they shop.

Supply Chain Planning Software 106

Supply Chain Planning Software Negotiating Skills Supply Chain Planning Supply Chain Software 106

Supply Chain Shaman

SEPTEMBER 3, 2015

While I agree that companies need to right size inventory to maximize ROIC and improve customer service, there are many underlying decisions that I feel many companies do not make consciously. Cycle stock is the management of stock required to cycle through production runs and procurement buys effectively. My Insights.

Waste Reduction 150

Waste Reduction Inventory Reduction Inventory Optimal Sourcing 150

Logistics Bureau

OCTOBER 6, 2017

Getting the Service Policy Right. One of the fastest ways I know to burn money in Supply Chain management is not to have clear customer service policies or to have service policies that are poorly implemented and communicated. 3) Don’t have a one size fits all customer service policy.

Cost Reduction Strategies 40

Cost Reduction Strategies Material Savings Inventory Reduction Resource Reduction 40

Supply Chain Opz

NOVEMBER 9, 2014

Therefore, a firm would be well served to develop a supply chain strategy as described in my book: Supply Chain Transformation. Reducing lead times from suppliers can help turn inventory faster, freeing up cash and ultimately satisfying customers.

Waste Reduction 274

Waste Reduction Cost Reduction Strategies Supply Chain Planning Software Inventory Reduction 274

Freightera

JULY 22, 2020

We are thankful for plenty of awesome reviews from our customers last month! Read what they’re saying about our prices, our customer service, and the seamless process of quoting and booking shipments with Freightera! ”Best freight company ever!” ” Best freight company ever!

Eliminating Excel in Purchasing 29

Eliminating Excel in Purchasing Customer Service Freight Shipping 29