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Customer Service Aided by Cognitive Technologies

Enterra Insights

She writes, “For many businesses, especially e-commerce platforms, a lot of the focus and investment goes toward building technology infrastructure. ”[2] What companies might not realize is that some of the technologies used in marketing, e-commerce, and supply chain operations can also help them with customer service.

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11 Tips to Take Your Supply Chain Career to the Next Level

SCMDOJO

Embarking on a journey to elevate your supply chain career requires a strategic roadmap, and in this blog post, we unveil eleven proven strategies that will act as your compass to success. When I aimed to transition from a demand planner to a supply chain manager, I developed a five-year plan.

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With Crisp and Snowflake, CPGs are tapping into the full potential of retail data

crisp

A home for retail data in the cloud More than ever, retailers are sharing mission-critical data with brands to help them predict demand, stay ahead of shopper trends, and keep their supply chains running smoothly. View additional documentation on Crisp’s Knowledge Base.

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9 Critical ERP Features for Discrete Manufacturers

OptiProERP

When looking for a solution, you need to find ERP software with features that will fully optimize your business to compete and grow. Supply Chain Management. Manufacturers must effectively manage their supply chain in order to have the available inventory needed for production. Inventory Management.

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6 Reasons Why You Need A Transportation Management Firm

Freight Plus

Supply chains are evolving at a more rapid pace than ever. Land and ocean carrier consolidation, warehouse automation, shifting sourcing structures, and digital supply chain transformation all have a tremendous impact on the current state of the logistics industry. Consulting Logistics. "If Scale & Negotiation.

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Richard Markoff: “Don’t be too rigid in what we define”

Supply Chain Movement

Nine questions about the topics on the supply chain agenda of a supply chain professional. By Helen Armstrong (Supply Chain Movement). Most are expected to come from the emerging markets where one of the greatest challenges is the supply chain. We always put the customer first and foremost.

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5 Best Practices in Omnichannel Customer Service!

Supply Chain Game Changer

The growing size of today’s consumer market sets the stage for entrepreneurs and companies of varying capacities to take part. They now make use of whichever channel they can get the best and swiftest help, be it through knowledge bases, live chat, website, social media, SMS, and email. Check out Raising the Bar!