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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Trying to satisfy customers during tumultuous times only makes the task that much more difficult. ” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. Cognitive Technologies and Customer Service. ”[2]. Chatbots.

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No Time Like the Present

Supply Chain Shaman

I love the stories but question the fit of the metaphor(s) for a supply chain conference. In the world of supply chain management following 33 months of disruption, this is not the case. Note in Figure 1 the gaps from recent research between supply chain planning and manufacturing, logistics, and sales.

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American Software to Present at the Jefferies Virtual Software Conference

Logility

ATLANTA, GA (September 3, 2021) – American Software, Inc. A live webcast of the presentation will be accessible via American Software’s website and archived for a limited time at www.amsoftware.com/investor-relations. About American Software, Inc. Atlanta-based American Software, Inc. Logility, Inc.

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Supply Chain AI Strategy: Navigating Apparel Industry Complexities

Logility

This blog cuts through the complexity, presenting how supply chain AI strategy and machine learning, especially through the power of generative AI and InventoryAI+, are essential in crafting a smarter, more responsive retail supply chain.

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American Software to Present at the Sidoti Winter Virtual Small Cap Investor Conference

Logility

ATLANTA, GA (January 13, 2022) – American Software, Inc. A live webcast of the presentation will be accessible via American Software’s website and archived for a limited time at www.amsoftware.com/investor-relations. About American Software, Inc. Atlanta-based American Software, Inc. Logility, Inc.

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Customer Service Aided by Cognitive Technologies

Enterra Insights

” Investing in customer service. Journalist Manar Al Hinai ( @manar_alhinai ) agrees with Peters that more attention needs to be given to customer service. She writes, “For many businesses, especially e-commerce platforms, a lot of the focus and investment goes toward building technology infrastructure.

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Life Sciences Supply Chain Inventory Optimization

Logility

Once you’ve created a digital twin of your physical supply chain, you can manipulate and experiment with the data. Find out how advanced life sciences inventory optimization can significantly and positively impact your supply chain with minimal upfront costs.