I was on my way to Peru. Over the course of trip to Atlanta to connect to Peru, we began a discussion. P&G’s rate of improvement on the Metrics That Matter was lower than the peer group. I scooted into an aisle seat and sat beside a stranger. MORE

I am half-way through a spring speaking tour that will wrap-up in June with a speech in South Africa and Peru. Lora has written the books Supply Chain Metrics That Matter and Bricks Matter , and is currently working on her third book, Leadership Matters. MORE

I will be speaking and working with clients in wonderful locations in Brussels, China, Germany, London, Mexico, Peru, and South Africa. Lora has written the books Supply Chain Metrics That Matter and Bricks Matter , and is currently working on her third book, Leadership Matters. MORE

In the last six months, in my travels, I have presented to supply chain teams in China, Belgium, France, Germany, Peru, Mexico, Netherlands, South Africa, Singapore, and the United Kingdom. Today, I unpacked my bags. MORE

The metrics reward functional thinking. Typing this quickly in the Atlanta airport as I run for a plane for Lima, Peru. Lora has written the books Supply Chain Metrics That Matter and Bricks Matter , and is writing her third book, Leadership Matters. MORE

With parcel becoming a growing part of virtually every company’s transportation operations, gaining more real-time visibility to delivery status and other metrics is critically important. I’m back from vacation. Well, back physically. Getting back mentally has been a very slow process. MORE

A KPI is a metric… but not just any metric. A KPI is a metric focused on a KEY element of business, departmental, or team performance. There is really nothing wrong with capturing a lot of metrics, especially with today’s powerful analytics software solutions to help. MORE