Supply Chain Sustainability: The Business Case for Growth and a Competitive Advantage- ToolsGroup

Glede Kabongo

Companies are leveraging supply chain sustainability to gain a competitive advantage–while supporting people and the environment

Capacity Planning: What it is, The Benefits, and How to Implement Your Strategy - ToolsGroup

Matthew Kippen

Get all the details on maximizing output using capacity planning, including what it is, types of capacity planning, the benefits, and more


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The 2022 Chlorine Shortage: Another Year of Poolmageddon


Temperatures are rising and people are getting sweaty. We’re inching toward the time of year when sweltering heat can only be quenched by one experience–a dunk in a cool, crisp, clean swimming pool.

Agile Supply Chain: How to Bend, Not Break, Your Supply Chain Planning Process - ToolsGroup

Mary Vasile

An agile supply chain uses data, technology and collaboration to effectively navigate market volatility. Discover the strategies you need to stay flexible and competitive

Downloadable Training Guide: Quoting With CargoWise Modules

With this training tool for freight forwarders, learn how to use CargoWise Quotations and One Off Quotes to create rate cards and spot quotes in order to improve the efficiency and accuracy of your internal processes.

Retail Returns: The Key to Driving Business Growth


Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends.

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Executive Q&A: Business Innovation May Be Silver Lining of Supply Chain Crisis - ToolsGroup


Businesses around the world are fighting the supply chain crisis with planning and operational improvements. Executive Q&A with Daniel Harms, President of Americas for Optimas Solutions, and David Barton, General Manager of North America for ToolsGroup

Nespresso Optimizes Orders and Inventory with End-to-End Digital Supply Chain Planning


The name Nespresso conjures images of rounded coffee capsules and luxury brewing machines for caffeine lovers worldwide. But there’s much more than expert coffee roasting and craftsmanship behind this iconic company’s success. Nespresso’s complex coffee supply chain.

6 Customer Service Examples To Maximize Customer Loyalty


Today, there’s little reason for customers to stick with a company if they are not satisfied. Competition is intense. There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you?

Global Study Reveals 52% of Vital Digital Supply Chain Transformation Efforts Hamstrung by Skills and Labor Crunch


Leaders surveyed in third annual ToolsGroup and CSCMP report are “extremely concerned” about external supply chain threats but lack people to make transformation succeed.

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably small and midsize businesses - are addressing supply chain challenges in 2023.

Strategies for Managing Stress in the Workplace: Advice From 30 Experts Across the Globe


Workplace stress is nothing new. Perhaps Tina Fey put it best in her wonderfully witty way, saying “I was a little excited but mostly blorft.

When It Comes To Excess Inventory, Prevention Is Better Than Cure


Excess inventory – it’s taking up your warehouse space, tying up working capital, and limiting your planning team’s range of motion. It’s time to Marie Kondo your supply chain by eliminating excess inventory and learning how to avoid it in the first place. Let’s talk about: What Excess Inventory Is.

ToolsGroup Named a Leader in Quadrant Solutions SPARK Matrix™ for Global Supply Chain Inventory Optimization


BOSTON – (August 25, 2022) ToolsGroup , a global leader in AI-driven retail and supply chain planning and optimization software, has been named a leader in the Quadrant Solutions SPARK Matrix™ for Global Supply Chain Inventory Optimization. ToolsGroup Service Optimizer 99’s self-adaptive demand and inventory models define the optimal mix of inventory across the multi-echelon supply chain to achieve aggressive service level targets while right-sizing inventory.

Amazon Prime’s Price Increase: What it Means for Retail (And Why I’m Rethinking My Subscription)


Oh Amazon. Once upon a time, you brought me so much joy. While some orders still delight, a few recent purchases have left me faltering when it comes to your customer experience. And now, you’ve decided to raise the price of my Prime subscription.

5 Powerful Prescriptive Analytics Examples in Supply Chain

Prescriptive analytics is a type of advanced analytics that optimizes decision-making by providing a recommended action. Supply chain, with its complex planning questions, is typically an area where optimization technology is required. Read about 5 use cases.

2021 Supply Chain Challenges: The Top 5 Lessons Learned + Tips from 11 Industry Experts


Amongst the issues faced by both businesses and consumers in 2021, supply chain shortages – and the resulting challenges – held strong in the headlines throughout the year.

7 Ways Businesses Can Manage Supply Chain Shortages in 2021


As we head into the holiday season, supply delays, logistics constraints and inflation are looming over shoppers and retailers—and the manufacturers and distributors who keep them in supply.

Seasonal Inventory and 7 Ways to Manage It Effectively


My eight-year-old self counted down the days to October 1 – the day my mother finally let me bedeck her spotless house with cobwebs and window clings of ghosts and goblins.

ToolsGroup Acquires Mi9 Retail’s Demand Management Business


Mi9 Retail’s Demand Management business was formerly known as JustEnough Software. Combined company gives retailers a powerful new technology arsenal to efficiently improve product availability under constrained supply and outperform the competition.

Increase Visibility and Productivity With Container Automation

This guide will help freight forwarders utilize CargoWise Container Automation for increased visibility and productivity. It covers how to use the module, the container events and automations available, and FAQs.

NRF 2022: 4 Big Session Themes from Retail’s Big Show


In a bold move which bore resemblance to the fighting spirit of the retail industry as a whole these past two years, the National Retail Federation (NRF) Big Show 2022 went ahead as planned in New York City despite rising COVID cases and reduced attendance.

ToolsGroup Welcomes Pierre Custeau as Chief Technology Officer


Montreal-based executive brings extensive experience in AI-driven SaaS technology. BOSTON — Oct 6, 2022 — ToolsGroup , a global leader in AI-driven retail and supply chain planning and optimization software, announces it has appointed Pierre Custeau as Chief Technology Officer. .

Inventory Control in Manufacturing: 7 Strategies to Maximize Service Levels and Profit Amid Disruption


Like most industries, manufacturers around the world are feeling the pinch of inventory disruption brought on by shortages and other supply chain challenges. But manufacturers are unique.

Here’s How to Measure Inventory Health


Looking for a relatively quick way to measure inventory health? “It It all starts with a demand-driven approach,” says Gerrott Faulkingham, director of solution engineering at ToolsGroup.

A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.

What You Need To Know About The State Of The Retail Worker Shortage


Retail workers are at the heart of the economy, making the continued retail labor shortage a top challenge for retailers–one that appears here to stay. Some headlines provide hope, with statistics showing improvement, while others give mixed messages.

ToolsGroup-IHL Group 2022 Retail Inventory Study Shows Diminishing Customer Loyalty Due to Out-of-Stock Concerns


Improving inventory position can help retailers secure consumer loyalty and capture impulse spending.

Get Started Using Machine Learning for New Product Forecasting


New product introductions (NPI) are critical to any company’s success, but many of them never become household names. In fact, it’s estimated that up to 80 percent of new product launches in the consumer packaged goods (CPG) industry fail.

Three Tips for Building an Agile CPG Supply Chain


On the surface, it seems like the consumer packaged goods (CPG) industry performed better than most during the COVID pandemic. Consumer goods e-commerce sales for example increased 91% year over year according to a NielsenIQ analysis.

Getting Started With Scenario Modeling in Supply Chain Network Design

To build your supply chain’s agility and responsiveness, you need to look at scenarios more frequently instead of relying on a single plan. Let’s explore how you can apply scenario modeling in supply chain network design.

Three Things Telecom Supply Chains of the Future Need to Do Now


The telecommunications industry has become so highly commoditized that customers perceive only marginal differences in products and prices among the various market players. Want to have a winning telecom supply chain?

CEO Inna Kuznetsova Named a 2022 Women in Supply Chain Award Winner


Kuznetsova is among the supply chain leaders and executives whose accomplishments, mentorship and examples set a foundation for women in all levels of a company’s supply chain network. BOSTON — Sept.

5 Ways Businesses Are Uncovering Success With AI In Manufacturing


Automation is at the center of modern manufacturing businesses, with companies exploring the possibilities of artificial intelligence in improving workflows and profitability.

How Supply Chain Optimization Enhances Your Strategic Business Plan


Most successful companies complete annual strategic business plans in order to identify and execute upon growth opportunities. Likewise, many growth-oriented companies employ supply chain planning (SCP) software to facilitate their growth and improve efficiency and customer service.

How to Gain a Competitive Edge: A Deep Dive Into Supplier Diversity Programs

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.

Survey Reveals an Inflection Point in Supply Chain Digital Transformation


The Council for Supply Chain Management Professionals (CSCMP) and ToolsGroup surveyed more than 200 supply chain professionals around the world on the state of supply chain digital transformation in planning. This blog post highlights some of the key findings.

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Your Demand Forecast Is Wrong. Here’s How to Fix It.


If you were still using a computer or a telephone from the 1960s today, you’d get some strange looks, to say the least.

100+ Supply Chain Crisis Statistics: Raw Materials, Covid-19, Labor Shortages, and More


Will the supply chain ever catch a break? While the industry continues to be rocked by world events, uncertainty has become the new normal.

For Distributors, Mitigating Supply Uncertainty Begins with a Better Forecast


Distribution industry supply chains have always been squeezed between manufacturers and their customers; facing increased competitive threats, escalating SKU counts, and expanding ecommerce. Today distributors are navigating increasingly unpredictable supplier lead times and availability.

Automating Freight Forwarding Processes with CargoWise Workflow

This training guide helps freight forwarders utilize the productivity capabilities of CargoWise. It covers 5 key CargoWise Workflow features, the importance of auditing your operation’s processes, and using automation for maximum productivity.