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Supplychain management is a multi-faceted process with many stakeholders and even more moving parts. New technology aims to make the supplychain more efficient, yet investing in the wrong technology further complicates productivity while hindering profitability. Here’s some research on this topic.
. … Like other big-box chains, Target has been struggling to compete with Amazon, which is benefiting from the movement of consumer shopping online. After a weak holiday performance last year, the Minneapolis-based company embarked on a multibillion-dollar spending plan to improve its stores and digital capabilities.
Technology is bringing to life the ability to accomplish feats that would have seemed science fiction when many of us were children — like driverless cars and virtual reality. One example is the North Market in North Minneapolis, an Inmar client in one of the country’s largest food deserts.
In my work with clients, customers bandy about the term “customer-centric supplychain.” Many of my clients talk about a customer-centric supplychain but rely on useless metrics from an annual survey or a net promoter score. A customer-centric supplychain is easier to say than implement.
Digital Path to Purchase taken more often. During the early days of the pandemic, consumers were often forced to take the digital path to purchase. Supplychain snarls could affect demand. There are over 100 digital wallets available, and consumers expect to pay for their purchases using their preferred option.”
Moving on, here’s the supplychain and logistics news that caught my attention this week: Amazon is granted a patent for using a subterranean network to deliver packages (GeekWire). Target invests in Minneapolis start-up that helps retailers monitor supplychains (Star Tribune). It’s my birthday wish for you.
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