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5 Reasons Ecommerce Companies Fail with Paige Fitzgerald

The Logistics of Logistics

Carey School of Business at Arizona State University, earning dual degrees in Marketing and Management with a certificate in International Business. Customers range from local to global companies, each with unique e-commerce fulfillment needs. About Paige Fitzgerald. Paige Fitzgerald is the sales and marketing coordinator at Fulfyld.

San Diego 130
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Announcing the Supply Chains to Admire for 2019

Supply Chain Shaman

The source data for the analysis comes from Ycharts.). It is not as simple as trading-off inventory, cost, and customer service. We selected these metrics based on correlation work with Arizona State University in 2012. Industry-by-industry, I compiled data for the period of 2010-2018. Click the link to see the detail.)

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Time for a Mea Culpa?

Supply Chain Shaman

On the 2nd of April, I sat before a board discussing how a company could exceed expectations in the delivery of Return on Invested Capital (ROIC) and superior operating margins and fail at the delivery of customer service and inventory. In parallel, on customer service, one category is making progress while two are not.

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Let the Qs Begin

Supply Chain Shaman

Supply Chain Improvement is based on the work that we completed with an Arizona State University Operations Research team to determine the Supply Chain Index. How do you balance the trade-offs between source, make and deliver? Active, and intentional, design of the supply chain. Aligned Metrics. Strong Planning Capabilities.

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Public Markets Reward Supply Chain Alignment

Supply Chain Shaman

The year 2012 marked the 30th anniversary of the use of supply chain management as a cross-functional process for source, make and deliver in the commercial sector. When I started writing the book, I believed that supply chain process improvements had reduced costs, improved customer service, and increased invetnory turns.

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Turning up the pressure on utility providers: Takeaways from CS Week 2016

DELMIA Quintiq

I recently had an opportunity to attend CS Week – the premier customer service-focused conference for utility companies in the North American market – in Phoenix, Arizona. The event was well-attended by top professionals from within the customer service, payments, and field service departments of utilities across the region.

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This Week in Logistics News (April 17 – 23)

Logistics Viewpoints

TuSimple plans driverless truck tests in Arizona later this year. In total, the company will source enough renewable energy in Europe to power the equivalent of more than two million homes a year. As of June 2020, Amazon sourced about 42 percent of its global energy needs from renewables. CN offers $33.7