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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Minkow reports her company’s top ten retailers this year are: Target, Apple Store, Sephora, Home Depot, DSW, Levi Strauss, Nike, Walmart, American Eagle, and Ulta. ” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. ”[2].

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Ways Food and Beverage can Build Resilience with Supply Chain Optimization Software

Logility

From harvest to hands, the food & beverage (F&B) industry leaves no room for guesswork, especially without supply chain optimization software. This reality is compelling F&B companies to rethink their strategies and approach to supply chain optimization and demand planning.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Today, there’s little reason for customers to stick with a company if they are not satisfied. There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Lush: A Retailer with Customer Service that Builds a Relationship with Buyers.

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Top Supply Chain Challenges for CPG companies in 2023

Logistics Viewpoints

Here we have compiled a list of the top six challenges that CPG companies face in the post-pandemic market. End-to-end supply chain visibility, planning, and execution support software are critical in agile supply chain performance. each with discrete plans generated typically in sequential batch runs.

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TMS+: Go Beyond Transport to Optimize Cost, Service, & Resiliency

In the aftermath of the pandemic, supply chain inadequacies have been revealed in a new and stark light. Most found themselves ill-prepared for the magnitude of disruption in supply and demand, followed soon after by political unrest, labor and material shortages, and sharp inflation.

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How Transportation and Logistics Companies like UPS Stay Ahead with Dynamic Transportation Management Software

Loginext

UPS harnesses advanced transportation management software to streamline operations and stay competitive in the global market. This technology reduces costs, enhances operational visibility, and improves customer service, setting new standards for logistics excellence.

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The Best Supply Chain Company You Have Never Heard Of

Logistics Viewpoints

Michael Jacobs, Senior Vice President Supply Chain, Ferguson. Mr. Jacobs is the senior vice president for supply chain at Ferguson. While nominally a distributor, “supply chain management is our core competency. In particular, Ferguson’s supply chain is built for speed and to provide high service levels.