Supply Chain Shaman

APRIL 25, 2013

The relationship between corporate financial performance and supply chain metrics was complex; and in my first attempts, I was unable to derive a correlation. The year 2012 marked the 30th anniversary of the use of supply chain management as a cross-functional process for source, make and deliver in the commercial sector. Definitions.

Supply Chain Design Software 310

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Supply Chain Design 310

Supply Chain Shaman

SEPTEMBER 3, 2018

We consistently see that companies focused on functional excellence–a focus within a functional silo like manufacturing, transportation or distribution– or singular metrics– like inventory or costs– underperform against their peer groups. Reward teams for cross-functional metrics. Customer-Centric Supply Chain.

Supply Chain Planning Software 377

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 377

Enchange Supply Chain Consultancy

JUNE 10, 2025

Do Set Clear KPIs and Governance Structures : Establish transparent metrics for sales, coverage, and service levels. Do Invest in Distributor Capability Building : Provide training, digital tools, and performance incentives. A well-equipped distributor is an extension of your brand and a key to market penetration.

Waste Reduction 165

Waste Reduction Vendor Strategies Inventory Reduction Cost Reduction Strategies 165

Supply Chain Shaman

OCTOBER 16, 2023

Clear operating strategy and definition of supply chain excellence across plan, source, make and deliver. A shift from functional metrics to a balanced scorecard. I like the use of growth, margin, inventory turns, Return on Invested Capital, customer service and ESG metrics. Drives Value. Funny, isn’t it?

S&OP 390

S&OP Supply and Demand Forecasting Supply Chain Design Software 390

Supply Chain Shaman

JULY 6, 2020

Despite goals to improve agility and resiliency, functional metrics for manufacturing efficiency continually throw the supply chain out of balance. I define agility as the organizations capabilities to have the same cost, quality, and levels of customer services given the level of demand and supply variability.) The So What?

Agile and Lean Supply Chain 362

Agile and Lean Supply Chain Supply Chain Design Software Supply Chain Planning Software Supply Chain Strategy 362

RFgen

NOVEMBER 27, 2024

Customers expect seamless experiences, and inefficiencies can quickly erode your bottom line. It’s the key to transforming your supply chain from a source of frustration into a well-oiled, profit-generating machine. That’s where data analytics comes in. Forget static network designs and gut-feel decisions. The result?

Optimal Sourcing 98

Optimal Sourcing Supply Chain Optimization Modeling Inventory Reduction 98

QAD

JUNE 25, 2019

It is critical to monitor inventory effectiveness using five key metrics: Expedited orders, inventory turns, obsolete inventory, safety stock and stockouts. Using Metrics to Measure the Health of the Business. Companies use these metrics to minimize their investment in inventory without adversely affecting customer service levels.

Procurement Analytics 111

Procurement Analytics Metrics Inventory Reduction Inventory 111

GlobalTranz

APRIL 25, 2016

3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction. 10 Soft Metric Considerations in Measuring Supply Chain Performance. Every company knows customer service is important, but it is seldom well-defined, and even more rarely measured in logistics operations. Read more. .

Procurement Analytics 120

Procurement Analytics Supply Chain Performance Metrics Supply Chain Software 120

Supply Chain Shaman

NOVEMBER 9, 2014

The team was organized around the functional silos of source, make and deliver. I also believed that this company would have the best inventory and customer service. Today, 60% of sourcing organizations and 45% of manufacturing organizations report through the supply chain organization.” I was wrong. I am excited!

Manufacturing Procurement 318

Manufacturing Procurement Optimal Sourcing Benchmarking Supply Chain Design Software 318

Jaggaer

FEBRUARY 5, 2025

Strategic Sourcing Simplified: Best Practices for Maximizing Value Strategic sourcing goes beyond cost savings its about making informed decisions that drive long-term value. Now well dive into best practices in these critical areas to ensure a more effective and resilient sourcing strategy.

Sourcing Strategies 52

Sourcing Strategies Negotiating Skills Optimal Sourcing Price Reduction 52

Supply Chain Shaman

SEPTEMBER 17, 2014

Aligned Metrics. To ensure the management of the complex system, the metrics of operating margin, inventory turns, ROIC, customer service, revenue, and forecast accuracy need to be managed together as a non-linear system. How do you balance the trade-offs between source, make and deliver? Supply Chain Design.

Optimal Sourcing 365

Optimal Sourcing Supply Chain Design Software Supply Chain Planning Software Manufacturing Procurement 365

Supply Chain Shaman

JULY 9, 2013

This research was the backbone of the Supply Chain Metrics that Matter series of reports. Instead, they have measured functional metrics or focused on projects. Here are the questions that I normally get: Where is Customer Service in the Analysis? The Building of the Index. As we did this analysis, I was amazed.

Supply Chain Software 210

Supply Chain Software Supply Chain Modeling Modeling Software 210

Logistics Viewpoints

MARCH 9, 2023

This is because most classical planning solutions lack the modeling capability and computing power to accommodate different data sources, large SKU count, and detailed constraints and contingencies to build an immediately executable plan. each with discrete plans generated typically in sequential batch runs.

Supply Chain Planning Software 283

Supply Chain Planning Software Modeling Forecasting Software Optimization Software 283

Supply Chain Shaman

MAY 14, 2013

This week, at Supply Chain Insights LLC, we published our 11th report in the series titled Supply Chain Metrics That Matter. When companies look at singular metrics (labor costs or inventory), they have moved backwards. Aligning metrics matters. Functional metrics in isolation degrade value.

Supply Chain Design Software 256

Supply Chain Design Software Supply Chain Planning Software Optimal Sourcing Supply Chain Design 256

Supply Chain Shaman

JULY 22, 2019

The source data for the analysis comes from Ycharts.). It is not as simple as trading-off inventory, cost, and customer service. We selected these metrics based on correlation work with Arizona State University in 2012. The companies I work with struggle to set metrics targets. Click the link to see the detail.)

Supply Chain Design Software 304

Supply Chain Design Software Supply Chain Planning Software Gartner Supply Chain Software 304

Supply Chain Shaman

APRIL 16, 2014

I have taken myself off the road to write the book Metrics That Matter. On the 2nd of April, I sat before a board discussing how a company could exceed expectations in the delivery of Return on Invested Capital (ROIC) and superior operating margins and fail at the delivery of customer service and inventory. It is a slow week.

Supply Chain Design Software 298

Supply Chain Design Software Agile and Lean Supply Chain Modeling Supply Chain Planning Software 298

ToolsGroup

AUGUST 20, 2019

Gartner says that the most common outsourced SCP processes are inventory management, statistical forecasting and service parts planning. Companies moving to BPO in these practice areas are experiencing supply chain improvements in metrics such as inventory turnover and customer service. versus $4.84 For example ….

Supply Chain Planning Software 214

Supply Chain Planning Software Supply Chain Planning Gartner Supply Chain Software 214

Freight Waves

JUNE 16, 2025

This extensive connectivity has resulted in impressive metrics: 1.2 These agents serve as a means to “connect seamlessly with existing systems” as part of project44’s API-first architecture, gathering data from sources that might otherwise be disconnected. A key differentiator is Movement’s approach to data quality.

Supply Chain Design Software 99

Supply Chain Design Software Supply Chain Network Software Logistics Network Optimization Software Predictive Analytics Software 99

Supply Chain Shaman

JUNE 6, 2013

Closing the gaps happens when there are aligned metrics, clarity of vision and aligned planning processes. It combines decisions across sell, deliver, make and source processes to drive value based outcomes. Metrics Alignment. Most companies operate well within functions, but struggle to build strong horizontal processes.

Supply Chain Planning Software 330

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Scenario Planning 330

Logistics Viewpoints

JULY 22, 2021

As product flows rapidly shifted and hard baked assumptions about lead times and sourcing locations were put to test, users across many organizations bypassed their planning systems and turned to excel sheets, internal data science teams or non-traditional supply chain vendors who could deliver AI based solutions at a faster turn.

S&OP 284

S&OP Supply and Demand Optimal Sourcing Supply Chain Design Software 284

Supply Chain Shaman

SEPTEMBER 28, 2022

Last week, after booking an additional $1B in unexpected supplier costs in the third quarter, the CFO led the company’s focus on restructuring to “support efficient and reliable sourcing of components and internal development of key technologies and capabilities.” These capabilities do not exist at Ford. Conclusion.

Manufacturing Procurement 195

Manufacturing Procurement Supply Chain Design Software Network Design Software Supply Chain Planning Software 195

Supply Chain Shaman

NOVEMBER 15, 2021

The focus of planning is volume not value, and leaders struggle to change and embrace bi-directional orchestration to capture the price/volume trade-offs between source, make, deliver and plan. Build Strong Supply Chain Sourcing Development Practices. ERP Investments in the End-to-End Supply Chain Are Sufficient.

Supply Chain Design Software 355

Supply Chain Design Software Supply Chain Planning Software Sourcing Strategies Supply and Demand 355

Supply Chain Shaman

MARCH 18, 2018

Financial reengineering focuses on the optimization of short-term results that are usually based on a functional analysis of source, make, or deliver. Few consultants understand the interrelationships between source, make and deliver. Snow fell last night as I worked on my last Supply Chain Metrics That Matter report.

Optimal Sourcing 191

Optimal Sourcing Supply Chain Planning Software Supply Chain Design Software Supply Chain Optimization 191

Logistics Viewpoints

JULY 18, 2022

Ferguson provides plumbing and heating products to 9 specialist customer groups – over a million customers – in the US and Canada. The company sources goods from 34,000 suppliers out of 30 nations. The company has shown sustained improvement on this metric. 22,000 containers move annually through 53 ports.

Supply Chain Design Software 300

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Network Design Software 300

The Network Effect

AUGUST 1, 2014

While many have driven significant improvements over the past few years through the application of advanced tools, processes, analytics, and measurement systems, how can they ensure that they are progressing from ‘good’ to ‘great’ in their market opportunities, their customer service levels, and their financial performance?

Supply Chain Planning Software 193

Supply Chain Planning Software Supply Chain Network Software Optimal Sourcing Analytics Software 193

Supply Chain Shaman

FEBRUARY 26, 2024

Based on the work with Georgia Tech, we are getting clear on which metrics matter by industry. As companies adopt a balanced scorecard, the functional metrics shift to a focus on reliability. When implemented in an organization, we add customer service (orders shipped complete and in full).

Modeling 273

Modeling Supply and Demand Optimal Sourcing Supply Chain Planning Software 273

Logistics Bureau

DECEMBER 22, 2024

Unlike most of the KPIs we recommend, perfect order is a composite of several elementary metrics. Perfect order results can help you assess performance and diagnose issues impacting service, costs, and overall supply chain effectiveness. What about DIFOT?

KPI 74

KPI Agile and Lean Supply Chain Supply Chain Strategy Supply Chain 74

Supply Chain Shaman

AUGUST 7, 2019

When a company contacts me to help them with their supply chain, the pain is usually a gap in customer service. Analyze Past Results in Customer Service. We draw a timeline on a conference room wall and using customer shipment and compliance data, we plot the issues with customer service and product outages.

Supply Chain Design Software 271

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Supply Chain Design 271

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. The River of Demand. #3 The reason why?

Supply Chain Design Software 207

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 207

Logistics Viewpoints

JANUARY 23, 2024

With its OMS, Blue Yonder is reimagining the end-to-end customer experience at all digital touchpoints. The most interesting thing that Blue Yonder is doing from an OMS standpoint is driving promising and pre-sourcing to retailers. Customers are able to make edits to an order later in the process.

Supply Chain Planning Software 298

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Modeling 298

Logistics Viewpoints

JUNE 26, 2023

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. What a Supply Chain Digital Transformation Means Unsurprisingly, a company as large as Mars has a highly complex supply chain involving global sourcing, manufacturing, and distribution.

Supply Chain Planning Software 210

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Planning 210

Logistics Viewpoints

FEBRUARY 2, 2023

3PLs can quickly assess client-level profitability via accurate cost-to-serve metrics and analytics on demand while creating a verifiable audit trail of events and charges that reduce potential credit settlements and contribute to customer satisfaction.

Supply Chain Planning Software 273

Supply Chain Planning Software Inventory Management Software Analytics Software Forecasting Software 273

Logistics Viewpoints

APRIL 4, 2022

They source from approximately 15,000 suppliers with a sourcing spend of over €7 billion. But even multi-sourcing is not enough. A supply chain is mapped, where components are source from, how they flow through a supply chain to factories and out to customers. Their revenues exceed €25 billion.

Supply Chain Transformation 261

Supply Chain Transformation Supply Chain Planning Software Modeling Scenario Planning 261

ToolsGroup

OCTOBER 11, 2017

Gartner says that you shouldn’t just pitch forecast accuracy to your executive management, but translate your plan into business metrics. You must be able to make a direct link between the forecasting accuracy improvement and customer service, cost, efficiency, inventory, cash flow or capability improvements,” says Gartner.

Forecasting 180

Forecasting Supply and Demand Forecasting Software Optimal Sourcing 180

Supply Chain Shaman

DECEMBER 4, 2018

For the past five years, the team at Supply Chain Insights identified Supply Chains to Admire Award Winners by analyzing performance by peer group on the key metrics of growth, operating margin, inventory turns and Return on Invested Capital (ROIC). However, localized sourcing shortened leadtimes and improve responsiveness.

Supply Chain Software 34

Supply Chain Software Supply Chain Planning Software Supply Chain Design Software Manufacturing Procurement 34

Supply Chain Shaman

FEBRUARY 23, 2017

Over the period of 2009-2015 only 88% of companies made improvement on the “Supply Chain Metrics That Matter.” (The The Supply Chain Metrics That Matter are a portfolio of metrics which correlate to higher market capitalization. We know the future of supply chain is fully transparent, digital, connected, and sustainable.

Agile and Lean Supply Chain 186

Agile and Lean Supply Chain Supply Chain Design Software Supply Chain Design Supply Chain Planning Software 186

Logility

NOVEMBER 30, 2020

Supply chain practitioners are asked to accomplish more with less, to be involved in more business processes and deliver more value-added capabilities while lowering costs and ensuring high customer service. Start with documenting the “As-Is” process capabilities and corresponding key performance metrics.

Supply Chain Planning Software 179

Supply Chain Planning Software Supply Chain Software Agile and Lean Supply Chain Supply Chain Strategy 179