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Stord Acquires ProPack, Nutrition and Supplement Fulfillment Leader with Temperature-Controlled Warehouses across North America

Stord

This strategic acquisition further expands Stord's fulfillment network throughout the US and Canada, and strengthens its ability to provide comprehensive and tailored supply chain physical and digital solutions to its customers.

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Get the Most Out of Your Stores at Future Stores Seattle!

BlueYonder

Join JDA at the Future Stores Conference in Seattle June 26-28, in booth #203 to learn more about how our end-to-end supply chain planning and execution solutions address the challenges retailers are facing in this new digital era, while balancing the need to increase profitability and boost customer service.

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Get the Most Out of Your Stores at Future Stores Seattle!

BlueYonder

Join JDA at the Future Stores Conference in Seattle June 26-28, in booth #203 to learn more about how our end-to-end supply chain planning and execution solutions address the challenges retailers are facing in this new digital era, while balancing the need to increase profitability and boost customer service.

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The Tremor Across China’s Online Retail Landscape

Supply Chain Matters

Specifically observed: “ Low prices, user-friendly experience and good customer service are the key to win over shoppers, but Alibaba over the years has moved in the opposite direction.” Assuming that customer service can be automated by bots is a slippery slope. All rights reserved.

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This Week in Logistics News (August 1-5, 2016)

Talking Logistics

First branded ‘Prime Air’ jet in Amazon’s fleet to fly at Seafair (Seattle Times). As Doug Pollard from Quintiq said in an episode of Talking Logistics earlier this year: “Companies are starting to realize that the human capital element is extremely important to their bottom line, as well as their customer service.”

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Customer Experience in Logistics: 4 Key Areas to Lay the Foundation

GlobalTranz

The more touch points that customers experience, the more complex it is to create a positive user experience. This dynamic presents something of a challenge for the logistics industry, where shippers experience dozens of touchpoints from sales, customer service, claims, weights and research, and accounts receivable.

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Breaking Up Is Hard to Do….

Supply Chain Shaman

Customer service and the delivery of the brand promise is job number one for a supply chain leader. Tonight, I was flying on your 8:10 flight from Atlanta to Seattle. ” On the Seattle flight I was using miles. Customer segmentation and customer loyalty should matter. Here is the background.