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AI in Supply Chain Automation: Procurement to Logistics

Logistics Viewpoints

The adoption of AI in supply chain automation is enabling companies to make more accurate decisions, reduce cycle times, and better manage complexity. AI in supply chain automation is gradually reshaping how core functions operate, particularly in procurement, warehousing, and logistics.

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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

I laugh when business leaders tell me that they are going to replace their current supply chain planning technologies with “AI.” Each supply chain planning technology at the end of 2024, went through disruption–change in CEO, business model shift, layoffs, re-platforming and acquisitions.

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Walmart and the New Supply Chain Reality: AI, Automation, and Resilience

Logistics Viewpoints

Why Transformation Is a Boardroom Priority Supply chain management is now a core strategic concern for business leaders. Companies that fail to modernize face supply shortages, revenue loss, and regulatory risks. A data-driven, technology-enabled approach is required to build resilience and efficiency.

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Robotic Process Automation in Supply Chain

Logistics Viewpoints

Robotic Process Automation (RPA) refers to process automation that combines process steps with decision models or business rules with little to no human oversight. APQC conducts research on supply chain and logistics to help organizations assess the performance of their own processes and functions compared to their peers.

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Safety Stock – Mastering Demand and Supply Chain Planning

ToolsGroup

Safety Stock: Navigating Supply Chain Volatility Through Strategic Inventory Planning Demand volatility represents a critical challenge for supply chain executives today, with safety stock emerging as a key strategic tool to mitigate market uncertainties.

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Decentralizing Supply Chains: How Regional Models Drive Resilience and Flexibility

Logistics Viewpoints

Global supply chains have been tested repeatedly by a series of disruptive events, including the COVID-19 pandemic, U.S.-China Companies that previously prioritized cost-cutting and centralized sourcing quickly found themselves exposed to serious production and distribution risks. China trade disputes, and natural disasters.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.