The Southwest Airlines Debacle – What Really Happened
Logistics Viewpoints
JANUARY 2, 2023
Here is some coverage from the New York Times, “Southwest uses a ‘point-to-point’ route model…” In the point-to-point model, each flight is a single journey. Ground operations in Denver were hampered by an unusually high number of absences among ramp employees. The “point-to-point” model. But it was more than that.
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