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The Top Three Keys to Creating an Exceptional Customer Experience during National Returns Week

Logistics Viewpoints

Each year in the United States, the return of goods purchased for the holidays usually peaks on one day in early January; the volume is so significant the day has been designated National Returns Day. This year, due to an increased number of e-commerce purchases, retailers and shippers will experience National Returns Week.

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Omnichannel is another Word for Complexity

Enterra Insights

Consumers now take the digital path to purchase more often than not; but, they don’t care what retailers call their shopping journey or what strategies companies use to make the shopping journey a seamless one. ” Once a consumer completes his or her digital path to purchase (i.e., ’ They simply just shop.”[1]

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Top 10 Logistics Trends That Could Impact Supply Chains in 2022

Locus

Find out the most important logistics trends that could impact supply chains in 2022. – Boston Consulting Group, Climate Action Pays Off in Transportation and Logistics, July 2020. Optimized reverse logistics . The growth in e-commerce purchases has increased the demand for returns through the same channel.

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6 Questions To Ask 3rd Party Logistics Companies for 2015 and Beyond

GlobalTranz

Understanding the history behind today’s available 3rd Party Logistics Companies will help you understand how the respective entity became involved in the process. Companies based on assets have had years of experience in purchasing trucks and managing warehouse inventories. What Predictive Analytics Are Available?

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The Top 6 Supply Chain Holiday Season Trends in 2021

Locus

The Rise of D2C Business Model. In 2020, direct-to-consumer (D2C) e-commerce sales in the United States reached 111.5 – Statista, Direct-to-consumer (D2C) e-commerce sales in the United States from 2019 to 2023, June 2021. billion U.S. In 2021, D2C online sales were projected to surpass 129 billion U.S.

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Preparing Your Business for the Holidays? Don't Forget These Supply Chain Essentials

Elementum

The United States Postal Service, UPS, and FedEx combined delivered a total of 1.8 officially begin on November 1, 25 percent of Americans report that they start shopping even earlier than that. Check inventory and monitor consumer reports to predict which products are going to be in demand. should be ironed out.

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Fix Your Retail Supply Chain to Make the Last Mile Count

Logistics Bureau

If you’re competing on cost, then you might need to get products to the customers’ doors without charging shipping fees , or perhaps you’ll stop short of home delivery and ask customers to pick their purchases up from a storefront or some other predefined point (we’ll discuss some related concepts, like smart-lockers, later).