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Is Omnichannel Dead? Of Course Not…However, the Focus Is Now on Customer Experience in Omnichannel

GlobalTranz

Omnichannel has been a go-to plan for retailers since 2008, but it is changing. Omnichannel, as a word and strategy in retail, is shifting. WHITE PAPER] The Top Supply Chain Trends that Will Impact Supply Chain Management in 2018. So, Omnichannel Is Not Dead? Omnichannel is shopping.

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Digital Supply Chains and the New Normal

Enterra Insights

With vaccines being rolled out, infection rates coming down, and an end of the pandemic within sight, it’s time to talk seriously about the new normal and how it will affect supply chains. Digital Supply Chains and the New Normal. Stephen DeAngelis. March 18, 2021.

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Malaysia and Singapore’s 7 Best ERP Systems for Omnichannel Operations

Vinculum

Such a process helps manage accounts, inventory, supply chain, project management, operations, and other relatable processes to run the business significantly. The software used by ERP helps in enhancing the ROI and effectively simplifying the business process. It provides two industry-. Oracle NetSuite.

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Surviving an Economic Downturn in the Retail Sector

Enterra Insights

But for anyone harking back to the last major recession in 2008, the stakes are far different this time around for consumers and retailers.”[4] ”[4] On a more positive note, Lacy points out that retailers are better equipped to deal with a downturn than they were in 2008. The reason, she explains, is digital technology.

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Customer Experience and the Human Touch

Enterra Insights

Valerie Nechay, a Marketing Technology and customer experience (CX) observer at Iflexion, believes companies with the right perspective about customer experience will be the winners in the post-pandemic world. Advanced omnichannel analytics and deep listening software can help you track emotion on every channel your brand and customers use.

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Will 2017 Drive a Higher TMS Adoption for Small to Mid-Sized Shippers?

GlobalTranz

In 2008, statistics involving TMS adoption rates ranged from 20 to 30 percent. Meanwhile, 2008 was a time when the deployment of cloud-based technologies was in infancy, so some companies may not have understood survey questions and their applicability to existing operations. This is the “Amazon Effect.”.

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The Evolution Continues: RILA Supply Chain Becomes the RILA LINK Conference

Supply Chain Network

Our evolutionary story today, about the Logistics and Supply Chain conference, begins in 1984 when NMRI held their first Physical Distribution & Transportation Conference. The next evolutionary step for this event is when RILA Logistics became RILA Supply Chain in 2014. LINK2019 will link peers.