2009 Customer Service Manufacturing Metrics 
EazyStock
MARCH 14, 2023
What the last recession taught us An article from McKinsey & Company (2022) analyzed the performance of about 40 publicly traded distribution companies during the 2007-2009 recession. However, most businesses need more advanced and customized systems , such as a warehouse management system (WMS) or inventory optimization software.
Supply Chain Shaman
SEPTEMBER 17, 2014
While the performance rankings were based on comparisons of inventory turns, operating margin and Return on Invested Capital (ROIC) for the periods of 2006-2013 and 2009-2013, the concept is that to be a supply chain leader you must outperform and drive improvement. Aligned Metrics. We find that this is true of too few companies.
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Supply Chain Shaman
APRIL 27, 2022
At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. For the purpose of this article, I will use Return on Invested Capital (ROIC) as the proxy metric to discuss asset utilization.) Understanding this relationship requires modeling. (A
Supply Chain Shaman
AUGUST 11, 2016
I want to understand why some companies outperform on the Supply Chain Metrics That Matter while others do not. The Delta Medallion customer service agent told me that she had never seen anything quite like it. However, they accepted the challenge and defined customer strategies for each supply chain type.
Supply Chain Shaman
NOVEMBER 1, 2015
Used from the 17th century until the late mid-20th century, a ball and chain found in 2009 in the United Kingdom from the 17th century was an 18 pound ball six inches in diameter. Within manufacturing companies, with business process outsourcing, as the number of supply chain leaders decreased , power shifted to financial teams.
Supply Chain Shaman
MARCH 6, 2015
In the process of compiling the Supply Chains to Admire report for last year’s Supply Chain Insights Global Summit , the research team at Supply Chain Insights calculated the rate of supply chain improvement of companies by industry for the period of 2006-2013 and 2009-2013. We have customers. We studied this pre and post-recession.
Supply Chain Shaman
OCTOBER 20, 2012
Repeatedly, I heard that supply chain applications have saved costs, reduced inventory and improved customer service. We are trying to understand how supply chain leaders have raised the bar at the intersection of these four sets of metrics on the supply chain effective frontier. The results have been eye-opening.
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