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The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

However, the inability for consumers to initially see, feel or experience products they purchase online can create gaps between product expectations and what arrives at the doorstep. Compare this to the 9% returns rate of purchases made in-store. For retailers and carriers, sending a package is easy. In the U.S, In the U.S,

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

With 131 billion parcels shipped globally in 2020, the Pitney Bowes 2021 Parcel Shipping Index predicts parcel volume will double in the next five years, with an 11% CAGR from 2021-2026. When it comes to delivery, today’s sophisticated consumers want to select the delivery option that best suits their needs for each individual purchase.

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

With 131 billion parcels shipped globally in 2020, the Pitney Bowes 2021 Parcel Shipping Index predicts parcel volume will double in the next five years, with an 11% CAGR from 2021-2026. When it comes to delivery, today’s sophisticated consumers want to select the delivery option that best suits their needs for each individual purchase.

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Google Launches Last-Mile Fleet Solutions – Gamechanger?

Cathy Roberson

Technology provider Google launched Last Mile Fleet Solution on March 17 to provide last-mile fleet operators with real-time routing and tracking capabilities. Where's my package? A Pitney Bowes study forecasts ecommerce shipments to double by 2026 and that 90% of US consumers expect free two-to-three-day shipping.

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Cracking the Code for AI in the DC

Logistics Viewpoints

Expectations for short delivery times, 100% fulfillment accuracy, and large product selection and availability have become a key deciding factor on which customers make their purchase decisions. The warehouse automation market is forecasted to grow at a CAGR of approximately 14% and be worth USD 30 billion by 2026.

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This Week in Logistics News (April 24 – 30)

Logistics Viewpoints

The figure includes Panasonic’s purchase of the remaining 80 percent of shares in Blue Yonder for $5.6 Applications are due by July 2021, with the program looking to reduce deforestation between 2022 and 2026. Truck driving shortage impacting cost of goods. billion, plus debt repayment.

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How CPG Brands Can Beat Disruption with Digital Manufacturing

QAD

From toilet paper to bed sheets, fresh food items to cleaning products; the consumer packaged goods (CPG) industry has changed and will continue to do so. CPG brands should expect modern consumers to do their research before making a purchase, whether online or in-store, and need to make sure ample product information is available.