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5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. But, how do manufacturers turn their focus to the customer experience? Determine What Customers Want Today.

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Lifting The Gray Curtain

Supply Chain Shaman

As Allyson presented her story of working for multiple consumer products companies, with very advanced technologies (demand sensing, advanced automation of forecasting, data lakes and descriptive analytics), she spoke of why at the end of the day, the most important technology that she uses is Excel. Using Analytics In the World of Gray.

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A Quick Guide to Roles in Procurement

Logistics Bureau

For small companies, it is usually enough to have one person dealing with procurement but in large enterprises teams of people are needed, all with specific roles to play. The Finance Manager , on the other hand, controls the financial input and output of the procurement division. How Large Procurement Teams Operate.

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9 Critical ERP Features for Discrete Manufacturers

OptiProERP

Manufacturers need specific functionality to run their businesses effectively. Let’s examine what ERP functionality is critical for discrete manufacturers. Manufacturers rely on their inventory to build their products, so they need to have the correct amounts on hand at all times. Inventory Management. Supply Chain Management.

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Why Technology-Driven Manufacturing SMBs Outperform Their Peers

OptiProERP

Suppliers can connect directly to a business with a vendor portal that lets them access purchase orders and be responsive in real-time. Technology in manufacturing can help companies stay on top of vendor performance to ensure they meet their expectations.

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Consumers Are in Charge of the Digital Path to Purchase

Enterra Insights

Although retailers still talk about the digital path to purchase as an alternative to the traditional shopping journey, the lines between paths to purchase have blurred. With all generations getting more comfortable on the digital path to purchase, most retailers have adapted to this new reality and are pursuing omnichannel strategies.

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Breaking Boundaries: Exploring Generative AI’s Impact on Supply Chains

The Logistics & Supply Chain Management Society

Breaking Boundaries: Exploring Generative AI’s Impact on Supply Chains Supply chains encompass many interconnected activities, from procurement, production, and inventory management, to logistics and distribution. These activities involve numerous stakeholders, such as suppliers, manufacturers, distributors, and retailers.