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Writing: Working on My Book

Supply Chain Shaman

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. Writing a book is a labor of love. I am behind.

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

More and more cargo shifted to ocean transport until the container imbalances resulted in issues with “rolling the freight” from ship to ship despite confirmed bookings. With the rising costs of accessorial charges as the freight sat on the dock, moving freight by ocean container grew more problematic.

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[e-Book] The Ultimate Guide to Last Mile & White Glove Logistics

GlobalTranz

Last mile e-commerce, last mile technology, last mile metrics and white glove services make standard shipping conversations seem like child’s play, and the new focus on the last mile is anything but. Leveraging Metrics, Shippers Find Better Ways to Excel at Customer Service and Last Mile Services.

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The Digital Freight Ecosystem Part 2: What’s Bringing Freight Online

Freightos

The Digital Freight Ecosystem. Part 2: What’s Bringing Freight Online. In the first part of this article , Dr. Schreiber observed that freight is still largely offline and examined why freight digitalization has been so complicated. . Bringing Freight Online In The Carrier Space. By Zvi Schreiber, CEO, Freightos.

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The Digital Freight Ecosystem Part 2: What’s Bringing Freight Online

Freightos

The Digital Freight Ecosystem. Part 2: What’s Bringing Freight Online. In the first part of this article , Dr. Schreiber observed that freight is still largely offline and examined why freight digitalization has been so complicated. . Bringing Freight Online In The Carrier Space. By Zvi Schreiber, CEO, Freightos.

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[PODCAST] Shippers Who Excel at Recruiting Talent Improve Innovation, Culture, & Service

GlobalTranz

Hello and welcome back to another episode of “The Freight Project Podcast!” On today’s The Freight Project Podcast episode Cerasis welcomes Teresa Obinger, the Cerasis Human Resources Manager. We hope you enjoy “The Freight Project Podcast.” We hope you enjoy this episode of The Freight project podcast!

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The Secrets of Top Performers: Fleet Management as a Competitive Weapon

Talking Logistics

From changing regulatory requirements and increasing freight congestion to excessive detention time and driver shortages , shippers and logistics service providers (LSPs) are struggling to balance the multiple issues impacting fleet management today. Key Trends Driving Change. The Financial Link. Technology Boost.