Remove Customer Service Remove Eliminating Excel in Purchasing Remove Logistics Remove North America
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Reverse Logistics – What Happens to Stuff We Return?

Operations and Supply Chain Management

Swimsuits and dresses for weddings—you never buy just one,” says Joanie Demer, co-founder of Krazy Coupon Lady. People who buy portable generators during weather emergencies use them until the emergencies have ended, and then those go back too. Brick-and-mortar stores also allow shoppers to return unwanted purchases.

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Understand the Pitfalls of IBP Before Embarking on a Supply Chain Transformation

Logistics Viewpoints

GEON Performance Solutions purchases plastic pellets and add plastic compounders to make products of different strength, resilience, and flexibility. Ideally, IBP adds a stronger financial perspective to the process that in theory optimally balances customer service with profitability and even cash flow.

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Writing: Working on My Book

Supply Chain Shaman

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Which metrics do you think matter to supply chain excellence?

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MonarchFx Announces ToyHouse LLC as its Newest Seller Client

Supply Chain Network

MonarchFx, a nationwide alliance of best-in-class providers focused on delivering integration, cost efficiency, and high service fulfillment solutions for brands and retailers through distributed logistics, announces our newest client, ToyHouse LLC. ToyHouse LLC is the exclusive distributor for LEGO Systems, Inc. About MonarchFx.

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The Power of Outsourcing for Supply Chain Improvement

Logistics Bureau

To date, most of our content has covered topics related either to logistics or manufacturing outsourcing. Read on to learn how you can make your supply chain function with less cost, greater efficiency, and improved customer service —or perhaps all three—by handing off some relevant activities to an external contractor.

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Jaro Caban: “Establishing S&OP is a challenging journey”

Supply Chain Movement

Based in Rotterdam, he is responsible within the global supply chain of Cargill Animal Nutrition (CAN) for the task of establishing S&OP and Supply Chain Process Optimisation across five global regions with 250 factories, multiple distribution and warehousing activities and customer service points. All three should be in balance.”.

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Tactical Trade Promotion: The Fourth Dimension

Supply Chain Insights

1% of the entire population of North America uses Facebook. YouTube on mobile alone reaches more 18 – 39-year-olds than any cable network in America ; and, 80% of the time spent on social media platforms is done on mobile phones. 93% of Pinterest users use the platform to plan or make purchases.