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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. That means customers expect a seamless, end-to-end experience whether they are shopping online or in a store. Cognitive Technologies and Customer Service. ”[2].

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Nespresso Optimizes Orders and Inventory with End-to-End Digital Supply Chain Planning

ToolsGroup

Nespresso’s complex coffee supply chain. It’s no simple task providing customers access to the full range of capsules and coffee machines on all sales channels, across more than 70 boutiques in Italy, while optimizing inventory levels. What drove Nespresso’s supply chain planning project? Optimized transport.

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Processes Automation: Streamlining Business Operations for Efficiency

Elementum

Processes Automation: Streamlining Business Operations for Efficiency Process automation has become a vital component in today’s rapidly evolving business landscape. As companies integrate automation into their operations, they are positioned to better adapt to market changes and stay ahead of competitors.

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AI Business Process Automation: Revolutionizing Efficiency in the Corporate World

Elementum

AI Business Process Automation: Revolutionizing Efficiency in the Corporate World Artificial Intelligence (AI) is transforming the landscape of business process automation, offering unprecedented efficiency and accuracy.

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Customer Service: The Source of Supply Chain Innovation

The Logistics of Logistics

Customer Service: The Source of Supply Chain Innovation. In December’s issue of InBound, editor Keith Biondi cited customer service as the source for supply chain innovation. Not technology. When you focus on your customer, you’re focusing on his/her success.

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Supply Chain AI Strategy: Navigating Apparel Industry Complexities

Logility

This blog cuts through the complexity, presenting how supply chain AI strategy and machine learning, especially through the power of generative AI and InventoryAI+, are essential in crafting a smarter, more responsive retail supply chain.

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7 Ways AI Can Impact Your Supply Chain and Logistics Operations

Stord

Love it or fear it, Artificial Intelligence appears to be the new normal in everything, including supply chain and logistics operations. From improved customer experience to greater inventory planning and forecasting, AI promises to make all of our lives easier and reduce those all-too-common supply chain headaches.