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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. That means customers expect a seamless, end-to-end experience whether they are shopping online or in a store. Cognitive Technologies and Customer Service. ”[2].

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Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. There are different tools, goals, and market dynamics. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters.

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Best Logistics Management Software: Everything You Need to Know Before Making a Purchase Decision

ThroughPut

That is why logistics management software (LMS) is so much more today than what it used to be. In this blog, we’ll tell you what the evolution of a LMS has been and what you should look for while choosing the best Logistics Management Software. What is Logistics Management Software And How Does It Work ?

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How Perpetual Inventory Systems are Transforming Business Operations

RFgen

Specifically, the use of perpetual inventory systems. What is a perpetual inventory system? These systems not only streamline inventory control, but also transform warehouse processes into a powerful tool for competitive advantage. By integrating these technologies with the system of record (e.g.

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IT Procurement: How to Purchase IT Products and Services Effectively

Precoro

Strong companies depend on a range of hardware and software solutions to support key business processes like customer service, financial management, and supply chain operations. This article encompasses the best practices for planning and executing successful IT procurement strategies. What is IT procurement?

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Paving the Digital Path to Purchase

Enterra Insights

The past couple of years has been a remarkable time for e-commerce as more and more consumers have discovered the digital path to purchase. Across industries and regions, people prioritized essentials and reduced impulse purchases. ” Paving the digital path to purchase (i.e., worldwide in 2020, according to eMarketer.”[1]

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Production Planning Software: Your Comprehensive Guide

Logility

Your Comprehensive Guide to Production Planning Software The benefits of production planning software vs scheduling are about the granularity of the plan: capacity plans (or master production schedules) are not granular and factor in less granular things, like high level capacity, forecasts, inventory, and transfer times.