Self-Checkout Turns Customers into Employees and Employees into Security Guards
Enterra Insights
APRIL 2, 2024
They were introduced to the public in July 1986; the first machine, produced by CheckRobot, was installed in a Kroger store near Atlanta, Georgia.” The checkout kiosks bleat and flash when you fail to set a purchase down in the right spot. Despite the cost to install them, many retailers are reversing course on the tech.
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