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Self-Checkout Turns Customers into Employees and Employees into Security Guards

Enterra Insights

They were introduced to the public in July 1986; the first machine, produced by CheckRobot, was installed in a Kroger store near Atlanta, Georgia.” The checkout kiosks bleat and flash when you fail to set a purchase down in the right spot. Despite the cost to install them, many retailers are reversing course on the tech.

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5 Best Logistics Books to Keep Within Reach

Supply Chain Opz

Then, we use these criteria to rank the books, - Practicality: we look closely at how each book can provide basic concepts and strategies of the "Integrated Logistics Functions", namely, customer service, purchasing, production planning, warehousing, and transportation in a clear and concise manner. The links below are paid links.

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More Electric Vehicle Supply Network Moves

Supply Chain Matters

The Supply Chain Matters blog provides another update on ongoing strategic sourcing and operational developments occurring among electric vehicle focused supply and production networks. According to industry data, five of the six most sold vehicles in July were electric-powered models.

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Rivian’s Missed 2022 Production Performance and Executive Turnover

Supply Chain Matters

Supply Chain Matters highlights reports that Rivian Automotive fell short of its 2022 vehicle production goal and that several top executives have departed the company, including the company’s purchasing head. production facility to be located east of Atlanta, Georgia. Executive Departures. Added Background.

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This Week in Logistics News (April 8 – 14)

Logistics Viewpoints

According to a report from The Information , the company is imposing this fee on returns when return options at Whole Foods, Kohl’s, or Amazon Fresh locations are closer or at the same distance as a UPS Store return location. Previously, customers could drop off non-defective or undamaged items at UPS Stores without any cost.

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Episode 90 – Digital Supply Networks with Dr. Ednilson Bernardes

Freight Plus

Traditionally, supply chains have been conceived and managed as a discrete sequence of activities, from design, plan, and source to make, deliver, and return. This linear model creates silos of information inside an organization and across its supply network. The traditional model is very linear and sequential in nature.

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The Importance of Customer Experience

OptiProERP

Analysts are joining in: A Walker study reported that customer experience will overtake price and product as the key brand differentiator by the end of 2020. Source: PwC Report, Experience is Everything: Get it Right. How does ERP promote top-notch customer experiences? Customer Story.