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Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends. 84% of buyers read the return policy before making an online purchase.

Retail 296
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Why Supply Chain Managers & Procurement Should Collaborate

GlobalTranz

The roles of logistics and procurement in an efficient supply chain cannot be overstated. According to Paul Myerson , reports Industry Week, up 70 percent of a company’s costs come from procurement and logistics operations. So, why do supply chain managers not take advantage of this data with respect to procurement?

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The New Definition of Supply Chain Agility and Resilience in an Unpredictable World

Logistics Viewpoints

This means supply chain and logistics professionals need to distinguish between more frequently purchased products and the slower-moving products customers are willing to wait for. In a study of logistics providers conducted by Fraunhofer IML, only 36% of organizations reported that they had a clear overall plan for digital transformation.

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How Returns Management Works: Process, Tips, & Best Practices

Unleashed

It covers every aspect of dealing with customer returns, including policy management, reverse logistics, customer service, returned goods inventory management , and developing strategies to reduce return rates. One paper from the University of Texas at Arlington suggests that lenience may yield better results than strictness.

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Mastering Profitable Omni-Channel Logistics, Despite Disruptions

Logistics Viewpoints

As physical stores opened, shut down and re-opened again, consumers became more flexible in the way they shop for, and purchase, just about every product. In this role, he leads his organization to drive thought leadership and go-to-market strategy for supply chain execution and logistics solutions. While driving a projected $14.1

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Peak Shipping Season: A Review of Trends from the 2018 Holiday Peak Season

GlobalTranz

According to Steve Banker via Forbes , Amazon’s purchase of Whole Foods positioned the company to corner the omnichannel area , and Amazon went a step further. Meanwhile, inventory levels rose 3.6 million returns, reports the Washington Post. Spot rates rose 9 percent, but some were as high as 12 percent.

Trends 152
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Omnichannel Retails Comes Front and Center

Enterra Insights

Even before the COVID-19 pandemic shuttered physical stores, retailers were adopting omnichannel strategies to take advantage of the increasingly important consumer digital path to purchase. ” He asserts customers expect the following: Free or low-cost shipping. ” Changing consumer behavior. ”[4].