Omnichannel Procurement Analytics Reverse Logistics Transportation 
Enterra Insights
MAY 15, 2020
This dramatic change in consumer shopping habits emphasizes the importance of omnichannel strategies and a resilient supply chain. ” What Chaturvedi doesn’t address is the fact that the increased use of the digital path to purchase comes with a dramatic increase in consumer returns. percent in brick-and-mortar stores.
Logistics Viewpoints
JUNE 1, 2023
That’s why staying on top of the latest supply chain planning trends is so important – they can make all the difference when it comes to staying competitive, reducing costs, and meeting your customers’ needs. They are more likely to shop for discounts and sales and may delay purchases of some items.
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Enterra Insights
MAY 3, 2018
Omnichannel retail operations are well on their way to becoming the norm. Consumers now take the digital path to purchase more often than not; but, they don’t care what retailers call their shopping journey or what strategies companies use to make the shopping journey a seamless one. Cogs in the omnichannel machine.
Enterra Insights
APRIL 18, 2019
Even when a consumer concludes making an in-store purchase is their best option, they are likely to have used their smartphone to search for other options or to compare prices. The digital path to purchase is becoming the norm for many consumers and both retailers and manufacturers are taking notice. Downstream omnichannel challenges.
ToolsGroup
AUGUST 1, 2022
Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends. 84% of buyers read the return policy before making an online purchase.
Enterra Insights
DECEMBER 26, 2022
The staff at Wired magazine notes, “Everyone returns a gift or an impulse purchase now and then. Today’s consumers take a lot of factors into consideration when they make a purchase — including product availability, price, delivery dates, and return policies. of all merchandise purchased in the U.S. ”[2].
Enterra Insights
DECEMBER 26, 2019
.”[1] In simpler times, shoppers would return items to the stores in which they were purchased — often exchanging them for other items (a win-win for both the consumer and the retailer). E-commerce has forever changed the reverse logistics formula. Some 61% of U.S. ”[3]. retailers $351 billion in lost sales. .”
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