The basics of customer-centric multi-channel retailing (Part 2)
DELMIA Quintiq
NOVEMBER 5, 2014
In the first part of this blog series , I talked about the multi-channel retail experience and the critical prerequisite retailers need to fulfill to get started on this journey. In this post, I will explore how retailers can design their bottom line with the customer in mind. Let’s take an online grocery retailer as an example.
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