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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

The list of outstanding retailers, she reports, differs from the company’s 2021 list, which caused them to ask: “In a world where being competent is a table-stakes requirement, what does it take to be outstanding?” That means customers expect a seamless, end-to-end experience whether they are shopping online or in a store.

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Customer Service Aided by Cognitive Technologies

Enterra Insights

” Investing in customer service. Journalist Manar Al Hinai ( @manar_alhinai ) agrees with Peters that more attention needs to be given to customer service. She writes, “For many businesses, especially e-commerce platforms, a lot of the focus and investment goes toward building technology infrastructure.

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Digital Supply Chains Require People, Processes, and Technology

Enterra Insights

It took years of wandering for the supply chain to end up in the morass in which it currently finds itself. Although portions of the supply chain are functioning well, many consultants believe a true transformation is needed in order to make the global supply chain more resilient.

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American Software Reports Fourth Quarter and Fiscal Year 2021 Results

Logility

ATLANTA (June 8, 2021) American Software, Inc. NASDAQ: AMSWA) today reported preliminary financial results for the fourth quarter and fiscal year 2021. million for the quarter ended April 30, 2021, a 28% increase compared to $6.3 million for the same period last year, and Software license revenues were $1.2

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American Software Reports Third Quarter of Fiscal Year 2021 Results

Logility

ATLANTA (February 24, 2021) American Software, Inc. NASDAQ: AMSWA) today reported preliminary financial results for the third quarter of fiscal year 2021. million for the quarter ended January 31, 2021, a 29% increase compared to $5.8 million for the same period last year, while Software license revenues were $0.5

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Accelerate your digital transformation with Intelligent Automation and RPA

The Logistics & Supply Chain Management Society

The need for digital transformation has been accelerated by COVID-19 and the pace with which enterprises have embraced digital technologies during the pandemic is unprecedented. According to IDC’s 2020 Supply Chain Survey – 72.8% According to IDC’s 2020 Supply Chain Survey – 72.8%

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American Software to Present at the Jefferies Virtual Software Conference

Logility

ATLANTA, GA (September 3, 2021) – American Software, Inc. Date: Tuesday, September 14, 2021. A live webcast of the presentation will be accessible via American Software’s website and archived for a limited time at www.amsoftware.com/investor-relations. About American Software, Inc. Time: 5:30 pm ET.