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It’s Not Too Early to Prepare for Holiday Returns, Part Two

Enterra Insights

The bane of e-commerce is the large percentage of purchased items that are returned. She reports, “The share of online purchases that are returned averages 30% or higher, depending on the category, three times the rate in physical stores.”[2] trillion in 2021, the projection for returns is around $503 billion.”

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As Pandemic Winds Down, Supply Chains Prepare for the Holidays

Enterra Insights

The 2021 holiday shopping season could be hugely successful if recent trends continue. Kearney’s Consumer Products and Retail Practice, asserts, “Retailers need to review forecasts and inventory commitments for Holiday 2021 which could be a blockbuster. .” For example, overall retail sales in April rose by 51.2%

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Save The Supply Chain Leader From Groupthink

Supply Chain Shaman

Wall Street Journal Headline on Retailers Using Containers to Store Excess Inventories. When it comes to inventory and driving improvement in the face of variability, there are five issues: Poorly Implemented Advanced Planning Solutions. IBM, in contrast, purchased over fifteen supply chain acquisitions but drove little innovation.

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Global Supply Chain Disruptions: Covid-19’s Ripple Effect Continues + 5 Changes Needed for 2022

ToolsGroup

This backlog created both a shift in the “normal” peak season, as well as panic buying — meaning no relief during a normally slow Q1 in 2021. . Higher container costs , resulting in container-by-container decisions on what to ship. Image source: American Journal of Transportation. The Lack of Supply Chain Resilience, Exposed.

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Innovation in the Supply Chain’s Last Mile

Enterra Insights

He writes, “[To help last mile operations, innovators have developed] concepts such as dark stores, gray stores, or drop shipping to make the delivery process more dynamic. Other solutions, like click-and-collect, are intended to shift part of the delivery weight back to customers. ” 4) Utilize real-time tracking.

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Innovation in the Supply Chain’s Last Mile

Enterra Insights

He writes, “[To help last mile operations, innovators have developed] concepts such as dark stores, gray stores, or drop shipping to make the delivery process more dynamic. Other solutions, like click-and-collect, are intended to shift part of the delivery weight back to customers. ” 4) Utilize real-time tracking.

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Influenza, Covid, and Omnichannel Operations

Enterra Insights

”[4] She adds, “Curbside pickup, BOPIS and other ‘omnichannel’ approaches meant to make shopping seamless no matter the point of purchase — in-store, by phone, app or desktop — were already gaining traction before the coronavirus crisis took hold in early 2020. ” Omnichannel Challenges. .”[8] Footnotes. [1]