It’s Not Too Early to Prepare for Holiday Returns, Part Two
Enterra Insights
OCTOBER 22, 2021
The bane of e-commerce is the large percentage of purchased items that are returned. She reports, “The share of online purchases that are returned averages 30% or higher, depending on the category, three times the rate in physical stores.”[2] trillion in 2021, the projection for returns is around $503 billion.”
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