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It’s Not Too Early to Prepare for Holiday Returns, Part One

Enterra Insights

Today’s complicated returns processes more often than not involve reverse logistics, which can be a real headache for retailers. Ryan Semrow, Product Owner for Reverse Logistics at C.H. Robinson, explains, “Reverse logistics refers to any portion of the reuse of products and materials in a supply chain.

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Omnichannel is another Word for Complexity

Enterra Insights

Consumers now take the digital path to purchase more often than not; but, they don’t care what retailers call their shopping journey or what strategies companies use to make the shopping journey a seamless one. ” Once a consumer completes his or her digital path to purchase (i.e., ’ They simply just shop.”[1]

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146 days until Christmas - Are you ready?

Cathy Roberson

This collaboration helps carriers plan capacity needs, temporary seasonal labor requirements, third-party transportation purchases, and more down to the zip code level. Retailers with store-front will push this option and curbside pickups to offset high shipping costs. I wear a number of hats these days.

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New Year, New Horizons: Transportation Industry Gets Ready to Take On 2023

Intelligent Audit

As FreightWaves reports, “UPS has informed its managers not to schedule any paid time off during July and August in case parcels are required to be moved.”. To help shippers save on costs in an increasingly expensive reverse logistics marketplace, FedEx has announced plans to launch a consolidated returns service.

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Singing the inventory blues

Cathy Roberson

Consumers have not necessarily put the brakes on buying stuff, and it's just that some consumers are being more mindful of what to purchase thanks to inflation. Croc's latest quarter, ending June 30, reported record revenue, up 51% year-over-year and gross profit up 26% year-over-year.

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Google Launches Last-Mile Fleet Solutions – Gamechanger?

Cathy Roberson

A Pitney Bowes study forecasts ecommerce shipments to double by 2026 and that 90% of US consumers expect free two-to-three-day shipping. However, it took a pandemic to 'discover' the last mile as many providers failed to deliver on time, and shipping costs increased. I wear a number of hats these days.

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Last mile costs rising fast

Cathy Roberson

This combination resulted in higher shipping costs for retailers. Higher shipping costs carried over into January 2021 as remaining delayed holiday parcels were delivered, holiday returns were processed, and annual rate increases, including higher surcharges from last-mile carriers, took effect.