GlobalTranz

OCTOBER 5, 2017

It can be hard to wrap your mind around how encompassing last mile Logistics can be. Last mile e-commerce, last mile technology, last mile metrics and white glove services make standard shipping conversations seem like child’s play, and the new focus on the last mile is anything but. E-Commerce Logistics Will Continue to Evolve.

Logistics Network Optimization Software 209

Logistics Network Optimization Software Logistics Supply Chain Software Supply Chain Strategy 209

Supply Chain Shaman

APRIL 25, 2013

The relationship between corporate financial performance and supply chain metrics was complex; and in my first attempts, I was unable to derive a correlation. When I started writing the book, I believed that supply chain process improvements had reduced costs, improved customer service, and increased invetnory turns.

Supply Chain Design Software 310

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Supply Chain Design 310

Enchange Supply Chain Consultancy

JUNE 10, 2025

Do Set Clear KPIs and Governance Structures : Establish transparent metrics for sales, coverage, and service levels. Do Invest in Distributor Capability Building : Provide training, digital tools, and performance incentives. A well-equipped distributor is an extension of your brand and a key to market penetration.

Vendor Strategies 165

Vendor Strategies Inventory Reduction Waste Reduction Cost Reduction Strategies 165

The Logistics of Logistics

FEBRUARY 15, 2013

The best 3PLs do a great job of communicating with their clients and logistics partners. The best 3PLs communicate effectively throughout the entire lifecycle of the customer relationship. The best 3PLs communicate effectively throughout the entire lifecycle of the customer relationship. Logistics Key Process Indicators (KPI).

KPI 244

KPI Logistics Network Optimization Software 3PL Continuous Improvement 244

GlobalTranz

OCTOBER 2, 2017

Understanding last mile logistics is only half the battle. Shippers need to reevaluate their existing last mile logistics processes and devise an effective last mile logistics strategy that aligns consumer and business expectation. In fact, an effective last mile logistics strategy must consider these nine key points.

Inventory Reduction 500

Inventory Reduction Cost Reduction Strategies Logistics Network Optimization Software Supply Chain Strategy 500

Talking Logistics

SEPTEMBER 12, 2017

The four key methods here will help you drive more success as you bring the metrics to life on your warehouse floor: 1. Show the “story” of your metrics with quarterly and yearly growth charts; show how far you’ve come as a team over time. As a leader, you need many tools to eliminate this mindset.

Metrics 157

Metrics Supply Chain Planning Software Supply Chain Software Supply Chain Planning 157

GlobalTranz

JULY 20, 2015

While conventional logistics optimizes the flow of goods from producer to consumer, reverse logistics manages the processes for inverting that flow to deal with returned parts, materials and products from the consumer back to the producer. BONUS: Download the Ultimate Guide to Transportation Reverse Logistics White Paper.

Reverse Logistics 120

Reverse Logistics Supply Chain Planning Software Supply Chain Network Software Optimization Software 120

Supply Chain Shaman

NOVEMBER 21, 2023

Fred owned logistics and customer service for the organization. Dan had a very manufacturing view and Fred focused on logistics. In contrast, Fred’s bonus was on logistics costs, so he was constantly rebidding lanes and bringing in new carriers. He wanted control of the warehouse to reduce logistics costs.

Supply Chain Planning Software 406

Supply Chain Planning Software Inventory Reduction Supply Chain Design Software Cost Reduction Strategies 406

GlobalTranz

APRIL 25, 2016

3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction. 10 Soft Metric Considerations in Measuring Supply Chain Performance. Every company knows customer service is important, but it is seldom well-defined, and even more rarely measured in logistics operations. Read more. . Read more. .

Procurement Analytics 120

Procurement Analytics Supply Chain Performance Metrics Supply Chain Software 120

Supply Chain Shaman

JULY 6, 2020

Tom, the colorful warehouse manager, constantly heckled Frank for the increasing inventory levels while Ed, the quiet material/logistics manager, constantly questioned if there was a better way. Despite goals to improve agility and resiliency, functional metrics for manufacturing efficiency continually throw the supply chain out of balance.

Agile and Lean Supply Chain 362

Agile and Lean Supply Chain Supply Chain Design Software Supply Chain Planning Software Supply Chain Strategy 362

Logistics Bureau

DECEMBER 6, 2024

It would be tempting to think of reverse logistics as forward logistics done backwards. Reverse logistic isn’t simply a reverse gear. Reverse logistics can also have a dramatic effect on steering a company’s fortunes. Go one way and you can boost profitability, customer loyalty, and brand image.

Reverse Logistics 74

Reverse Logistics Logistics Network Optimization Software Vendor Strategies Cost Reduction Strategies 74

GlobalTranz

JULY 13, 2015

Throughout the supply chain, the use of metrics to track and understand processes provides an invaluable resource for ensuring increased production and customer satisfaction. What Distribution Center Metrics Need Tracking? However, the most important metrics can be categorized into the following eight areas. Cycle Times.

Procurement Analytics 120

Procurement Analytics Metrics Distribution Inventory Reduction 120

Freight Waves

JUNE 16, 2025

This architecture deliberately pushes beyond visibility to enable action and automation, ultimately working toward what project44 describes as “self-optimized logistics” through “adaptive, automated actions at scale.” This extensive connectivity has resulted in impressive metrics: 1.2

Supply Chain Design Software 99

Supply Chain Design Software Supply Chain Network Software Logistics Network Optimization Software Predictive Analytics Software 99

Supply Chain Shaman

DECEMBER 23, 2014

Cloud-based logistics and warehouse management are combining with B2B networks to enable multi-tier fulfillment. When a customer places an order, be sure that you can guarantee delivery. Customer Service Needs to be all the Way to the Last Mile. This is why many retailers have struggled with cross-channel fulfillment.

Packaging 332

Packaging Inventory Reduction Supply Chain Design Software San Francisco 332

RFgen

NOVEMBER 27, 2024

Combine data from: Enterprise Resource Planning (ERP) systems Transportation Management Systems (TMS) Warehouse Management Systems (WMS) Internet of Things (IoT) sensors Supplier portals Customer relationship management systems (CRM) Performance Metrics and KPIs Performance metrics measure how effective your supply chain is.

Optimal Sourcing 98

Optimal Sourcing Supply Chain Optimization Modeling Inventory Reduction 98

Supply Chain Shaman

OCTOBER 29, 2014

The promise was the delivery of a decision support system that would allow the organization to optimize the relationships between cash, cost and customer service against the strategy. Leadership teams struggle with the trade-offs between cash, cost and customer service. Why does this happen? The book is a story.

Supply Chain Planning Software 379

Supply Chain Planning Software Modeling Demand Planning Software Optimization Software 379

GlobalTranz

OCTOBER 20, 2017

While automation is poised to revolutionize eCommerce Logistics and last mile delivery, last mile eCommerce will benefit from increased use of white glove logistics services. How do they provide better, all-inclusive service? eCommerce Consumers Demand the Best Service Possible. White glove service.

Logistics Network Optimization Software 168

Logistics Network Optimization Software Logistics Procurement Analytics Cost Reduction Strategies 168

Enchange Supply Chain Consultancy

JULY 3, 2024

Customer Support: Ensure distributors are equipped to provide excellent customer service. Establish protocols for handling customer inquiries, complaints, and returns. Internal Perspective: Performance Monitoring: KPIs and Metrics: Establish key performance indicators (KPIs) to monitor distributor performance.

Inventory Reduction 263

Inventory Reduction Supply Chain Planning Software Material Savings Price Mitigation Strategies 263

Kinaxis

JULY 22, 2014

Based on a survey of 151 end-user organizations, Aberdeen used the following metrics to identify the top 20%: 97% average customer service level (84% for All Others). 12% total logistics cost as a percentage of revenue (25% for All Others). So how does Aberdeen define Best-in-Class?

Supply Chain Disruption 265

Supply Chain Disruption Supply Chain Planning Supply Chain Scenario Planning 265

GlobalTranz

JUNE 30, 2017

Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. In addition, customers are continuing to demand lower prices and free shipping.

Manufacturing Procurement 275

Manufacturing Procurement Manufacturing Procurement Analytics Price Reduction 275

Logistics Viewpoints

JUNE 22, 2023

It is a crucial metric that reflects the supply chain’s contribution to the customer experience, impacting brands, wholesalers, retailers, manufacturers, and distributors, both online and offline. Customer service-level agreements (SLAs): Communicate with customers, understand their needs and prioritize them.

Supply Chain Software 260

Supply Chain Software Real-time Visibility Modeling Software Optimization Software 260

Logistics Bureau

DECEMBER 22, 2024

Many people get confused about KPIs or Key Performance Indicators in Logistics and Supply Chain operations. Still, in this article, I will help you evaluate the need for supply chain and logistics KPIs in your organisation, and identify which types of measurement might be most appropriate. Which ones to use?…

KPI 74

KPI Agile and Lean Supply Chain Supply Chain Strategy Supply Chain 74

Supply Chain Game Changer

AUGUST 21, 2022

A solid supply chain and logistics strategy is essential for large companies. Using a logistics-oriented strategy helps companies better understand their suppliers, improve customer service, and optimize shipping. Logistics plays a critical role in a company’s supply chain. Subscribe Here! Email Address.

Inventory Reduction 117

Inventory Reduction Price Reduction Cost Reduction Strategies Material Savings 117

Talking Logistics

MAY 17, 2013

UPS App For iPad Advances Suite Of Customer Technology Offerings. Chainalytics Creates New Metrics for Demand Planning Consortium. FTR Shippers Condition Index notes pending HOS changes could cut productivity ( Logistics Management ). Note: Descartes, HighJump Software, and LeanLogistics are Logistics Viewpoints sponsors.

Logistics Network Optimization Software 166

Logistics Network Optimization Software Supply Chain Planning Software Supply Chain Design Software Forecasting Software 166

GlobalTranz

FEBRUARY 2, 2018

Uncompetitive pricing, less-than-remarkable customer service, and undifferentiated products are only a few of the reasons for underperformance. Focus on the Customer Experience. Customer service is the beginning, middle, and end of omnichannel strategies. Download white paper.

Omnichannel 242

Omnichannel Supply Chain Design Software Supply Chain Planning Software Supply Chain Software 242

Talking Logistics

JULY 6, 2017

Defining Smarter Logistics. If harnessed correctly, supply chain data can be the key that unlocks new forms of efficiency, profitability and differentiated customer service. The shipping industry is highly complex and nuanced; improving predictions requires a platform custom built for the logistics industry. .

Predictive Analytics Software 133

Predictive Analytics Software Logistics Network Optimization Software Forecasting Software Demand Planning Software 133

Logistics Viewpoints

JULY 10, 2024

A planner can see how much extra it would cost to take service levels from 95% for all customers to 99%. However, not just service levels and costs can be traded off. A planner could ask the SCP engine to achieve 95% service, with CO2 emissions under a million metric tons at a given factory in the coming month.

Supply Chain Planning Software 317

Supply Chain Planning Software Supply Chain Planning Scenario Planning Modeling 317

Logistics Viewpoints

FEBRUARY 2, 2023

How 3PLs Can Gain Visibility and a Competitive Advantage Offering Automated Billing and a Self-Service Interactive Customer Portal It’s hard to imagine a third-party logistics (3PL) business today operating without some form of a warehouse management system ( WMS ) connecting the digital dots.

Supply Chain Planning Software 273

Supply Chain Planning Software Inventory Management Software Analytics Software Forecasting Software 273

Logility

JULY 30, 2024

This level of performance requires precise balancing of capacity and working capital to meet a defined level of customer service. In other words, there is very little “slack” in the planning environment—any unplanned external or internal changes will be immediately felt in customer service and costs.

Network Optimization Software 201

Network Optimization Software Network Optimization Modeling Supply Chain Network Software 201

Logility

APRIL 28, 2025

Easily one of the most significant innovations in our lifetime that’s shaping the future of enterprise AI, agentic AI will be truly autonomous when completing complex workflows across organizations, from customer service and payment processing to fraud detection and order fulfillment.

Supply Chain Planning Software 147

Supply Chain Planning Software Supply Chain Design Software Modeling Supply Chain Software 147

Logistics Viewpoints

FEBRUARY 21, 2022

There is no point in reducing the amount of inventory carried if it results in poor customer service and lost sales. SCP solutions set target service levels , for example 99% for the most important customers and 95% for the rest, and achieves those service level targets at the lowest cost.

Supply Chain Planning Software 322

Supply Chain Planning Software Supply Chain Planning Scenario Planning Modeling 322

SCMDOJO

APRIL 11, 2025

The way they customize Shopify for operational effectiveness bridges gaps between marketing, customer service, and logistics and converts stand-alone silos into end-to-end digital ecosystems. For instance, repeat customers can receive preferential shipping or tailored promotions.

Supply Chain Planning Software 84

Supply Chain Planning Software Supply Chain Software Forecasting Software Inventory Management Software 84

Logistics Viewpoints

JANUARY 23, 2024

The end result is driving better decisions for the retail customer. Blue Yonder also acquired Doddle to close the loop on reverse logistics. The data is all anonymous, but retailers can look at metrics such as time to fulfill, pack time, conversions, and ship versus pick-up, to name a few, across hundreds of Active Omni customers.

Supply Chain Planning Software 298

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Modeling 298

Logility

JULY 30, 2024

This level of performance requires precise balancing of capacity and working capital to meet a defined level of customer service. In other words, there is very little “slack” in the planning environment—any unplanned external or internal changes will be immediately felt in customer service and costs.

Network Optimization Software 186

Network Optimization Software Network Optimization Modeling Supply Chain Network Software 186

GlobalTranz

JUNE 18, 2015

Needs for efficient reverse logistics systems continue to increase as e-commerce claims greater market share, and as so many traditionally functioning businesses grow and inevitably incur increasing volume of returns. This presents opportunities for developing new revenue streams, an exciting challenge to logistics professionals.

Reverse Logistics 120

Reverse Logistics Optimization Software Demand Planning Software Transportation Management 120

Logistics Viewpoints

AUGUST 7, 2023

Cardinal Health’s senior vice president of global logistics, said of their implementation of the Kinaxis’ supply chain planning (SCP) solution, “I was scared! Cardinal Health, a global manufacturer and distributor of medical, surgical and laboratory products, is focused on continuous improvement of service. I put my name on the line.”

Supply Chain Planning Software 244

Supply Chain Planning Software Supply Chain Design Software Predictive Analytics Software Modeling Software 244

Supply Chain Shaman

JULY 29, 2013

We have been taught, as supply chain leaders, that over the last decade supply chain processes have improved costs, shortened cycle times, improved customer service and decreased inventory. Which supply chain metrics correlate to market capitalization by Morningstar sector? Which companies have made year-over-year improvements?

Supply Chain Planning Software 350

Supply Chain Planning Software Supply Chain Design Software Modeling Analytics Software 350