Remove Customer Service Remove Logistics Remove North America Remove Warehousing
article thumbnail

Labor Shortages in Supply Chain & Logistics: They’re Not Subsiding

Logistics Viewpoints

In late 2023, we conducted a survey of 1,000 supply chain and logistics decision-makers across North America and Europe across three sectors: manufacturing, distribution and retail; carriers; and logistics services providers. Workforce shortages are severe and they are taking a toll on customer service.

article thumbnail

Stord Acquires ProPack, Nutrition and Supplement Fulfillment Leader with Temperature-Controlled Warehouses across North America

Stord

With over 30 years of experience, ProPack has established itself as a trusted partner for world-class multichannel fulfillment, last-mile shipping, and value-added and reverse logistics services. This aligns seamlessly with Stord's customer obsession and further solidifies the value-add Stord brings to its customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Success in Retail Logistics with Mike Jarrett

The Logistics of Logistics

Mike Jarrett and Joe Lynch discuss success in retail logistics. Mike is the Founder of Jarrett , a leading 3PL providing transportation and logistics solutions. As a leading multimodal 3PL, Jarrett provides transportation, logistics, warehousing, and fleet services for customers throughout North America.

article thumbnail

A Wish for 99+ Percent Customer Service

ToolsGroup

For those finishing up their 2016 strategic goals, or perhaps looking for a Christmas wish or a New Year’s resolution, here is one to consider: a 99+% customer service level for your supply chain. Despite the heightened service levels, the company operated their entire distribution network with less than two weeks of inventory.

article thumbnail

Logistics and Supply Chain – 1940 to 2040 with Jason Miller

The Logistics of Logistics

Logistics and Supply Chain – 1940 to 2040 with Jason Miller. Jason Miller and Joe Lynch discuss logistics and supply chain, 1940 – 2040. Jason Miller (PhD The Ohio State University) is a tenured Associate Professor of Logistics and the John D. Key Takeaways: Logistics and Supply Chain – 1940 to 2040.

article thumbnail

Ferguson’s Commitment to Supply Chain Excellence Drives Customer Satisfaction

Logistics Viewpoints

The goods flow through 3 import centers, 14 strategically located distribution centers in North America, 106 final-mile shipping hubs, and nearly 1,700 branch locations. Michael Jacobs “Our warehouse management system is from Körber Supply Chain Solutions – HighJump when we bought it. “In Across the US, Ferguson has 6.5

article thumbnail

Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. By our lens, the unfortunate circumstance is that the awareness came much later in the business cycle, and in the environment of disruption.