Remove Customer Service Remove Metrics Remove System Remove Warehousing
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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. In this article, I want to emphasize that a customer-centric supply chain meets and exceeds the customer’s needs day-by-day based on a well-defined relationship against a brand promise.

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Best Practices for Warehouse Management Systems to Reduce Supply Chain Costs

BR Williams Supply Chain Management

With warehouse management systems in the supply chain, businesses go from struggling with consumer demands and hidden bottlenecks to flourishing in sales and expanding with new business strategies. What is a warehouse management system? Advantages of warehousing in supply chain management. Save money.

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Not To Be A Losing Pawn

Supply Chain Shaman

In our discussion, we attempted to characterize and separate his performance from system issues. Fred owned logistics and customer service for the organization. I was promoted to run the warehouse, and at the time, I had no experience in distribution, but was asked to run the largest distribution center in the system.

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Key Tools and Technologies to Build the Warehouse of the Future

DELMIA Quintiq

Warehouse management is no longer the static element in the supply chain, but an area that’s ready for smart transformation. In an experience economy, customers want goods made to order and delivered as soon as possible, in a way that suits their flexible lifestyles. billion in 2020 and is projected to reach USD $14.18 billion by 2026.

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17 Key Inventory Metrics & KPIs for 2023

Unleashed

Great inventory management comes down to good systems, good processes, and constant improvement. The last of these can be achieved by tracking the right inventory metrics, analysing the results, and making data-driven optimisations. So, what are the ‘right’ inventory metrics, and how do you calculate them?

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How warehouse management can enhance the value of your ERP

SYSPRO Smarter ERP

Many manufacturers have successfully implemented an ERP system to streamline their business processes and improve efficiency. However, for companies with extensive inventory and warehouse facilities, integrating a Warehouse Management System with their ERP system can bring additional value.

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Metrics that Matter: Inventory Effectiveness

QAD

Stockouts affect customer satisfaction and revenue, and the frequent need to expedite orders adds to costs and highlights problems lurking in the system. Inventory effectiveness measures the process that delivers the right part to the right place at the right time, while minimizing investment and meeting customer requirements.