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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Ways Food and Beverage can Build Resilience with Supply Chain Optimization Software

Logility

From harvest to hands, the food & beverage (F&B) industry leaves no room for guesswork, especially without supply chain optimization software. Staying competitive in this intense landscape demands finely tuned operations that are highly efficient and effective – from product concept to customer consumption.

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IT Procurement: How to Purchase IT Products and Services Effectively

Precoro

Strong companies depend on a range of hardware and software solutions to support key business processes like customer service, financial management, and supply chain operations. This article encompasses the best practices for planning and executing successful IT procurement strategies. What is IT procurement?

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Supply Chain Planning Solutions are Not Just for the Big Boys

Logistics Viewpoints

Myers Industries Implements John Galt Solutions. They also are also one of the largest distributor in the US of tools, equipment and supplies for the tire and wheel service industry. They source plastic pellets and then use injection, blow molding, rotational molding, and thermoforming to produce their finished products.

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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. I now go to the local coffee shop.

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What is Procurement Management?

Unleashed

Procurement management directly impacts your bottom line, making it a critical component of running a profitable product-based business. In this article, we look at the different stages of procurement management. We’ll also explore project procurement management and the relationship between procurement and supply chain management.

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Leveraging Software Solutions for Enhanced ERP and Inventory Performance

RFgen

Prioritizing technology solutions in today’s digital environment is a necessity. The businesses of tomorrow need technology solutions that give real-time information in order to make key business decisions when it comes to inventory. Essentially, an ERP helps organizations run their business by acting as a single source of truth.